Front Desk Receptionist - London, United Kingdom - A. G. M. Hotels

A. G. M. Hotels
A. G. M. Hotels
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities:


  • Greeting visitors in a hospitable manner, high level of customer service required.
  • Checkingin and checkingout guests, accepting and filing new bookings, amending or verifying existing bookings, processing payments.
  • Answering and directing incoming calls, assisting with guest queries.
  • Scheduling appointments and maintaining calendars.
  • Arranging taxis.
  • Helping guests in booking local attractions or tours.
  • Maintaining office supplies and equipment.
  • Maintaining a neat and orderly front desk area.
  • Handling incoming and outgoing mail.
  • Performing basic administrative tasks such as filing, photocopying, and data entry.
  • Helping with luggage if needed.
  • Respecting hotel dress code.
  • Respecting strict lateness policy.

Job Type:
Part-time


Pay:
£11.00-£12.00 per hour


Benefits:


  • Flexitime

Schedule:

  • Day shift
  • Flexitime
  • Monday to Friday
  • Night shift
  • Weekend availability

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:


  • English (required)

Work Location:
In person
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