Medical Receptionist - Salisbury, United Kingdom - Harcourt Medical Centre

Harcourt Medical Centre
Harcourt Medical Centre
Verified Company
Salisbury, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Exciting news We are expanding our team and have a vacancy for 'Call Handler, who can also provide administrative support to our experienced team.
We are a buzzing and friendly city-centre GP Surgery with almost 13,000 registered patients, looking for team members who like to multitask


This is a great opportunity for a person to build a new career in the NHS with a practice who pride themselves in building a supportive, professional, long-standing team.


A typical day would be spending time on reception, answering phones, dealing with patient queries, and generally helping with everything else in between.

You will need to have a good eye for detail, be calm, have great keyboard skills and enjoy working with people.


In return we are pleased to offer:
Once training has been completed, you may be responsible for supporting one of our GP's.

A professional attitude is essential, excellent keyboard skills, good phone manner and able to work under pressure.

No contracted anti-social/weekend hours (hours fall between 8am and 6.30pm)


Previous experience in a medical environment is desirable, however, we recognise that strengths from alternative services can bring benefits to our team.

We offer:

  • 5 weeks holiday PLUS Bank Holidays pro rata
  • NHS Pension (from 14% employer contributions)


  • Sick Pay

  • HMC Company Policy
  • Training / Qualification opportunities
  • Hours can vary between 08:00 18:30
We are an equal opportunity employer and require all forms to be completed in full.


Desired qualities:


  • Previous experience with SystmOne clinical system and a medical environment however full training will be given.
  • Good reception and typing/keyboard skills.
  • Excellent communication skills with a background of customer care.
  • Clear understanding of confidentiality.
  • Flexibility.
  • Ability to cope under pressure in a busy environment.
  • Good organisational skills
  • Empathetic nature.

Duties:


  • Reception duties dealing with patients either face to face or via phone.
  • Dealing with vast amounts of incoming phone calls
  • Make appointments for patients for all clinical staff
  • Arranging visits
  • Electronic filing and scanning
  • Accurate data entry
  • Liaising with outside agencies i.e. social services, transport.
  • Dealing with tasks sent directly from GPs
  • Phoning patients under the instruction of GPs.

Salary:
From £21,300.00 per year


Benefits:


  • Company pension
  • Sick pay

Schedule:

  • Monday to Friday

Work Location:
In person


Reference ID:
Reception / Secretary MAR 2023
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