Virtusal Assisstant - London, United Kingdom - JSAN Consulting Ltd
Description
Role and Responsibilities:
- Identifying and making sense of language patterns
- Should be able to identify the patterns & the meaning from composition of words of assigned language
- Able to identify similarities and differences between various intentions uttered on Virtual Assistant
- Good communication skills, ability to identify the gaps and suggest improvement plans
- Deliver excellent performance to achieve and exceed contractual SLA
- Ensuring production quality and target KRAs are met
- Meet expectations of process and should be able to sense business requirements
- Flexibility in working hours basis the business requirement
- Maintaining confidentiality and adhering to company/customer policies
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