Visitor Services Assistant - Banchory, United Kingdom - The National Trust for Scotland

The National Trust for Scotland

Verified Company

Banchory, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To provide a consistently high standard of visitor care when

Welcoming visitors to the café and working in an efficient and knowledgeable manner
Welcoming visitors with special needs / impairments and providing a high level of service in accordance with the Equality Act.
Answering visitors queries about the catering offer.
Promoting the National Trust for Scotland and the benefits of membership.

To maintain excellent standards of site and personal presentation

Ensuring the café is fully stocked and set up daily.
Wearing correct uniform, name badges, or PPE as required.
Working in harmony with other departments within the property.

You must be flexible to meet the needs of the property, this will include weekend working.

Financial Responsibilities

To adhere to all financial procedures to include till operations and cash reconciliation duties.
Help achieve sales targets and membership recruitment targets.
Upsell products within the café.
Actively feedback visitor comments to line managers to improve offer, service and operation.

Health and Safety

To ensure the site meets with the Health and Safety legislation in liaison with your department manager.
To ensure that visitors vacate the site at close of business and site is secured at end of the day.

Job Type:
Temporary contract

Contract length: 7 months

Salary:
£10.90 per hour

Work Location:
In person

Application deadline: 03/03/2024