Receptionist - Yeovil, United Kingdom - CareTech Group
Description
Contract Type:
Part Time, Permanent, 25 hours per week.
Hours of work:9am - 2:30pm (30 minute unpaid lunch break)
Cambian Lufton College
Cambian Lufton College is situated across several sites which include Lufton Manor, Manor Farm and community houses. Together, these services access facilities based across a 30 acre rural campus located on the outskirts of Yeovil, Somerset.
The College provides bespoke residential and day placements to young people aged between 16-25 with Autism and learning disabilities to prepare them for adult life within our rural and peaceful setting.
What We're Looking For
We're looking for a motivated, organised and highly proactive individual to join our team. You will be responsible for front of house supporting the college with a number of reception and administrative functions.
Ensuring that a friendly and professional image is kept of the college at all times, you'll be working in a busy, fast paced environment.
You will be joining an experienced administrative team and will be responsible for helping to provide an efficient and accessible administration service to support the smooth running and effective management of the college as well as a friendly warm welcome and greetings to our visitors, staff and students.
Main Duties and Responsibilities
- Greeting visitors with a professional, pleasant and welcoming approach.
- Liaising with relevant staff/students promptly and ensuring that the visitors remain comfortable and kept informed during their wait within the reception area.
- Managing the telephones with an appropriate telephone manner, answering calls promptly and effectively and transferring them appropriately.
- Recording messages fully and accurately, ensuring that they are delivered promptly.
- Managing the signing in/out system updating registers to ensure compliance with Health and Safety policies.
- To support the college on open days, greeting visitors and providing information and advice.
- To assist with the provision of refreshments for meetings/reviews/visitors as required.
- Maintaining the central shared calendar ensuring this is accurate at all times.
- Accurate duplicating, scanning and distribution of documents as required.
- Ensuring the Health and Safety of the reception area and the welfare of visitors.
- Opening and communicating post/deliveries received and ensuring that this is sign posted to the relevant staff/team.
- Preparation of post and outgoing correspondence.
- Ensure at all levels that confidentiality is adhered to.
- The ability to multi task and manage time effectively.
- Supporting students whilst working on Reception completing Work Experience.
We are looking for a Receptionist/Administrator that is:
- Passionate about delivering a high level of customer service.
- A positive and consistent role model
- Innovative, engaging, enthusiastic and inspirational
- Creative thinker and implementer
- An excellent communicator and team player.
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