Commercial and Corporate Handler - Manchester, United Kingdom - Lawes Group

Lawes Group

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract - Permanent

Salary - Circa £35,000

Location -Manchester, flexible working locations

Industry - Insurance
Are you happy to help, ensure clients are well taken care of and professional beyond measure?

We're seeking expert and knowledgeable Account Handlers. Working in a fast paced and

dynamic environment providing outstanding support to the Account Executives. Servicing your client accounts during the renewals process; admin, presentations, negotiating premiums and managing all paperwork. It's a varied and busy role, but one that will also broaden your expertise.

Your Role:

Working in partnership with our Account Executives, to deliver the needs of your clients.
First class interpersonal skills, dedicated to customer happiness and aware of maximising opportunities are critical to your success.
Build renewals documents, reports, balancing the midterm adjustments and crafting new quotes for customers. A high attention to detail is essential when dealing with this much information.
Ensure client details are recorded accurately and entered onto Acturis quickly; this allows us to keep all client records accurate for audit purposes.
Provide cover by renewal date to meet your client needs. Being organised, efficient and dedicated to your clients means you handle all of this on their behalf.
Assist your clients with queries daily, confirm cover with the insurers, process policies and chase up outstanding documentation when required.
Manage all account queries and credit control matters, highlighting any concerns to account managers on time.
Prepare underwriting information for presentations to insurers. Design and deliver

- presentations as required

Follow up on new and existing renewal business quotations

Your Skills, Experience and Qualifications:

Cert CII qualified, having worked to targets within a regulated, measurable framework and achieved SLA's.
Worked in teams servicing both clients and colleagues; with excellent customer service skills

- and the ability to negotiate hard.

Evidence your strong rapportbuilding skills and excellent communication skills.
Risk aware with strong planning and analytical skills
With attention to detail and dedicated customer service focus, you're a true asset to the team.
Eligible to work in the UK