Engineering Training Coordinator - Birmingham, United Kingdom - National Express

National Express
National Express
Verified Company
Birmingham, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

What you'll do:


  • Manage all training requests, internal and external course bookings and provision of joining instructions
  • Maintaining the iLearn solution, ensuring that full and complete training records are kept for all engineers of their training history and certification
  • Coordinate new starter inductions for all engineers
  • Support the development and enhancement of iLearn content and other digitised methods of training delivery.
  • Ensure that feedback is gained from all engineers and reviews are regularly held regarding inductions and training delivery
  • Create and manage groups of technician cohorts for ease of delivery and planning.
  • Collate KPI's and reporting of performance.
  • Work with Depot leadership teams to ensure that resources for training are covered.
  • Maintain the Engineering Training Calendar.
  • Book classrooms for internal training courses and ensure they're properly set up.
  • Prepare and disseminate learning material (e.g. instructional notes, feedback forms).
  • Act as a pointofcontact for vendors and participants.
  • Handle accounts payable processes and ensure invoices are paid.
  • Resolve training administrative issues as they arise onsite.
  • Submit reports on training activities and results.
  • Support the Engineering Development Team by coordinating resources and ensuring that the training plan is feasible with the designated resources.
  • Support with the administration of the internal IMI accreditation and training centre.
  • Ensure that the cancellation and noshow policy is adhered to.
  • Ensure all internal comms are up to date, including intranet etc are up to date with relevant information.

What you'll need:

  • Excellent organisational skills
  • Excellent communication skills at all levels
  • Previous experience in a coordinator or administrative role
  • Flexible approach to duties
  • Conversant with computer based systems such as Google and Microsoft
  • Be willing and capable to further develop their training
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