Client Care Consultant - Moorgate, United Kingdom - Osborne Appointments

Osborne Appointments

Verified Company

Moorgate, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

**Client Solutions Supervisor

Salary:
£25,000 - £27,000

Location:
Moorgate

Hours: 9:00 - 17:30 (Full time)

Benefits:

33 days holiday (Inclusive of Bank Holidays)
Company pension scheme

Are you a people pleaser, thriving for customer success?

Do you look for solutions in every walk of life?

Our client strives to deliver the best for their clients through placing contractors into businesses to work through finding solutions to problems.

Our client takes pride on their values:
Are you open and honest with clear communication, think with a can-do attitude? Then this role is for you

Personal Skills:

Are you an excellent communicator & have great time management skills?
A happy & genuinely nice person who wants to be part of a great team
Good sense of humour
Interested in continuing personal & professional development

Key Skills:

Keen to maintain Core Values
Team player with good IT skills

Minimum

GCSE level & Customer service experience
Numerate and accurate with ability to work to deadlines
Experience of meeting deadlines whilst delivering a service

Duties & Responsibilities

Send company contracts
Ensure fully signed Agency contracts are held on file
Ensure timesheets are submitted and processed as soon after period end as possible
Process payment queries
Keep timesheet and fees log updated
Chase contract extensions / ensure fully signed contracts are held on file
Ensure contractors receive monthly courtesy call