Health Care Assistant/support Worker - Shrewsbury, United Kingdom - GreatPride Care Limited

Description

JOB DESCRIPTION AND PERSON SPECIFICATION

Job Title:
Healthcare Assistant / Support Worker

Company:

• GreatPride Care Limited

Service - Domiciliary Home Care Agency and Healthcare Employment Agency


Location:

• Unit 28 The Rural Enterprise Centre, Stafford Drive, Battlefield Enterprise Park, Shrewsbury, Shropshire, SY1 3FE

Contact:

• Phone:

Reports to:
Registered Manager / Senior Administrator


Working Hours:
Bank Hours - as and when required with varying shift patterns as agreed with the Registered Manager


Job Overview
To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Registered Manager

(Note:
In addition to these functions employees are required to carry out such duties as may reasonably be required)

To support and enable Service Users to maintain skills and personal interests whilst delivering person-centred care unique to each individual following Care Plans, Policies and Procedures

To maintain skills at a current level, undertake such training and development as required to maintain and progress knowledge


RESPONSIBILITIES AND DUTIES OF THE JOB

Role Specific Duties
Ensure Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing

To contribute to the efficient running of the service

Support Service Users to maintain their relationships and connections with the local community

Ensure Care Plans and other information about how to support Service Users are followed

Be responsible for informing the Registered Manager of any changes in the needs of Service Users

Be responsible for promoting and safeguarding the welfare of those individuals they support


Working With Others
Develop effective working relationships with other employees within GreatPride Care Limited

Work in cooperation with members of the multi-disciplinary teams to maximise
Working with opportunities for Service Users

If desired by the Service User, maintain and develop relationships with family, friends and other people important in their life


Leading by Example
Seek opportunities for personal and professional growth

Be a role model for other carers and be an ambassador for the service

Be professional, polite and reasonable at all times


Personal Responsibilities
Knowledge of, and work within, the Fundamental Standards

Understand the regulatory framework that governs the service, including the role of CQC and their requirements

Commit to achieving the relevant qualifications commensurate with the role

Attend statutory training and any other training as directed by management

Understand and follow all policies and procedures relevant to the role

Be open to learning opportunities


PERSON SPECIFICATION

Specific Requirement for Qualifications
Good English - Written and verbal - Essential

NVQ/RQF qualification in Social Care - Desirable (training will be given if no qualification)


Specific Requirement for Skills Essential Desirable

Proficient Written Skills
Maintain all Care Plans/care records in accordance with GreatPride Care Limited Policy - Essential


Leadership Skills
Ability to induct and orientate new employees to the job role and service - Desirable

Provide Service Users with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom - Desirable

Communicate any problems, concerns or changes to Service Users' family members as needed - Desirable


Communication Skills
Carers must build rapport with Service Users by establishing personal connections and showing interest in their lives - Essential

Carers must be able to communicate effectively with Service Users - Essential

Carers must have the communication skills to inform colleagues, management and professionals about the needs of Service Users - Essential


Problem-Solving Skills
Carers need to be able to adapt and address situations quickly - Essential
Plan, develop, implement and assess approaches to promote health and well-being, whilst recognising and reporting situations where there might be a need for protection - Essential


Specific Requirement for Previous Experience Essential Desirable
Previous experience of working in similar environment - Desirable

Previous experience of working in similar role - Desirable

Experience of working with Service Users, in particular, those that may have additional support needs - Desirable


VALUE-BASED PERSONAL QUALITIES

Area Specific Requirement

Working Together
Involve Service Users, family, external agencies & colleagues

Speak up when things go wrong


Respect and Dignity
Understand person-centred care and can demonstrate treating peopl