Account Executive Aviation - London, United Kingdom - Howden Group Holdings

Howden Group Holdings

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it.

Finding the most talented and entrepreneurial people has always been key to our success.

People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

ROLE PROFILE:
Account Executive

ROLE PURPOSE:

Acts as a liaison between clients and/or producing brokers and placing brokers to ensure new business, renewal and mid-term requirements are fully understood and best met through the provision of suitable cover, appropriate pricing and efficient servicing.

KEY ACCOUNTABILITIES:
Planning

Determines own (and others' as appropriate) work priorities and activities in line with agreed plans to ensure the achievement of personal and Team objectives
Meets agreed targets
Participates in team meetings as required, reporting on business progress within their area of expertise
Manages assigned projects and contributes to other projects as required
Provides relevant management information, as required
Monitors and forecasts renewal and new business activity to aid effective planning and resourcing
Conducts research and collects feedback from the market, to assist in the development of new products and wordings
Seeks opportunities to grow the book of business

Technical

Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting process
Collates and communicates clients' requirements to ensure appropriate marketing of the risk
Prepares or checks market presentations
Liaises with and advises clients, investigating and resolving queries
Is aware of, and satisfies, territory, tax and legislation requirements
Responds to market and third party queries as appropriate
Produces high quality and compliant market documentation ensuring appropriate authorisations are secured
Liaises with support technicians and IBA as required
Assists in the review of product wordings to ensure these are appropriate to current requirements of clients and territories
Checks Evidence of Cover and debit/credit notes for accuracy. (May be an authorised signatory for some types of client documentation)
Ensures up to date records are maintained at all times on the Company systems
Assists in planning the most appropriate insurance solutions for the client's demands and needs

The job holder may be asked to undertake the following additional responsibilities, as applicable, should they work in a team with no dedicated broking resource:

Negotiates with underwriters to place insurance that balances quality, coverage and price

Policy, Process and Procedures

Works within agreed parameters and uses relevant systems to ensure documentation/communications adhere to company procedure/compliance requirements and provide an adequate audit trail
Coordinates prompt and accurate processing of data/information on relevant systems in order to support and improve high levels of client service/internal process execution, and to facilitate informed analysis
Maintains appropriate client files, and oversee the prompt and accurate production of appropriate documentation to best meet client, company and regulatory requirements
Ensures appropriate due diligence/sanctions checks are conducted in line with company procedures
Adheres to company policies and procedures and obtain necessary authorisations at appropriate points in the process

Environment, Customer Focus and Relationships

Builds and maintains strong relationships with internal stakeholders and external contacts to ensure service delivery meets expectations and is compliant
Provides support and assistance to clients and to senior colleagues
Deals with client enquiries, renewals and midterm adjustments
Behaves with all clients (both internal and external) fairly and ethically
Shares information that could be beneficial to the Operating Entity/Group
Develops and maintains awareness and understanding of market dynamics and related cycles, to ensure work activities are effective
Ensure transactions are conducted with full transparency
Works with underwriters in a collaborative manner to ensure positive results for the business and for clients
Accompanies other team members on client visits as appropriate

People Management/Personal Development

Actively undertakes personal development to ensure up to date knowledge and understanding of best practice
Remains aware of external, industry, legal and regulatory developments etc. to ensure practice and outputs are of a sufficiently high standard
Keeps informed of all legal and regulatory developments relevant