Administrator - Ehospital Training - Cambridge, United Kingdom - Cambridge University Hospitals

Cambridge University Hospitals
Cambridge University Hospitals
Verified Company
Cambridge, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Main area

  • Corporate eHospital
    Grade
  • Band 4
    Contract
  • Permanent
    Hours
  • Full time hours per week
    Job ref
  • 180F235398
    Employer
  • Cambridge University Hospitals NHS Foundation Trust
    Employer type
  • NHS
    Site


  • Addenbrookes Hospital

  • Corporate
    Town
  • Cambridge
    Salary
- £25,147 - £27,596 p.a. pro rata
Salary period

  • Yearly
    Closing
  • 28/08/2023 23:59
    Interview date
  • 13/09/2023Job overview


The eHospital training team is responsible for ensuring that all staff at our hospitals' (Addenbrooke's and the Rosie) receive appropriate training and support in the use of our electronic patient record held on Epic.


We are looking to appoint a well organised individual to help provide a professional, efficient and high quality experience to those wishing to book onto Epic training.


The ability to prioritise effectively and to remain calm and focused under pressure is important as the position can be demanding.


Excellent communication and interpersonal skills are a priority as you are responsible for the efficient and accurate booking of new and existing staff within the hospital onto relevant training.

Experience in using Learning Management Systems or DOT would be of benefit but training will be provided.

The current work pattern will be working Monday-Friday.

Main duties of the job


You will support in the planning and organisation of training sessions provided by the eHospital Training team to include booking of rooms and trainers, registering of delegates and after session follow-ups.


You will establish and maintain effective communication channels with all relevant parties in order to be able to communicate complex information to a range of individuals where there may be barriers to understanding.


You will present a professional, friendly and courteous manner to all contacts, both internal and external to help facilitate a good communication network.


Utilise skills in verbal and written communication to effectively collate, present and distribute information as required within stated timeframes using a range of Microsoft office package.

Working for our organisation


Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge.

With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners.

Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here.

CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave.

The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 28th August 2023.

Interviews are due to be held on the 13th September 2023.


Benefits to you


We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.


Please note if you would like to discuss the required hours of this role further, you should approach the contact given.

In some cases alternative working hours will be considered.

Person specification


Qualifications:

Essential criteria

Educated to secondary school level or equivalent.
Desirable criteria

  • I.T packages training course/qualification.
Experience

Essential criteria

Significant administrative/secretarial experience including initiating and maintaining office systems.

Previous experience of taking minutes of meetings and transcribing notes accurately and efficiently.

Demonstrable experience in dealing with difficult situations.

  • Experience in dealing with sensitive and confidential information appropriately.
Desirable criteria

  • Evidence of working in healthcare environment.
Knowledge

Essential criteria

Understanding of Confidentiality and the Data Protection Act.

Intermediate knowledge and experience of using IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access.

  • Understanding of Customer Service.
Desirable criteria

  • Knowledge of Learning Management Systems and DOT

Skills:

Essential criteria


Ability to communicate clearly and concisely developing and maintaining good working relationships with team members and staff at all levels.

Excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instr
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