Legal Expenses Claims Handler - Manchester, England

Job summary

Rev & Regs are currently recruiting for a Legal Expenses Claims Handler role for a FTSE 500 insurance company.

Responsibilities

• A Claims Handler provides an efficient claims handling services to all customers by responding to claims using excellent written and call handling skills, in line with department service standards and internal/external service level requirements.
• Claims Handlers will handle claims from start to conclusion, which involves investigating the validity of a claim and assessing legal costs in line with the terms and conditions of the relevant policy.
• Data input, ensuring all information is captured and inputted onto the internal system (Websure)
• The Claims Handler will mainly liaise with solicitors and on occasion, costs lawyers.

Qualifications

• Previous experience within the insurance or legal industry.
• Good understanding of the legal industry.
• Previous claims handling experience.
• Analytical.
• Exceptional communication skills are required, together with a skill for evaluating legal documents.
• Enquiring and inquisitive, with the ability to identify areas of challenge and to articulate reasoned arguments to legal professionals.
• Excellent time management skills, in order to adhere to demanding service level standards and maintain an active case load.

Job description