IT Support Technician - Colchester, United Kingdom - Ithika Recruitment Ltd

Ithika Recruitment Ltd
Ithika Recruitment Ltd
Verified Company
Colchester, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
IT Support Technician, IT Support Engineer, Helpdesk, IT Service Desk - Colchester outskirts - Must drive
IT Support is a varied role. You wear many hats; customer service, technical support, hardware support, software support, councilor, agony aunt


You're great at talking with people, calming a situation and getting them to explain their issue, asking the right questions to get to the route cause.

You know how to explain technical things in layman terms and enjoy walking people through a problem and teaching them how to fix their issue, leaving them happy and raving to their boss about you


You love the variety of work, from a broken mouse, sorting out the dodgy cabling in the network cupboard through to AD administration and O365 support.


You've had a great start to your career and are ready for the next steps, probably looking for a great mentor and the freedom to fix whatever issue you can without being forced to escalate.

We'll give you support, guidance, training, mentorship and enough space to make mistakes, after all it's the best way to learn


You'll work with a great team supporting around 200 users in different sites across the country from office workers to till operators, the CEO to a beauty therapist Always someone different to help across the company.


A driving license is a must as there may be occasional travel to sort out hardware issues but we'll make sure you're well compensated and mínimalise how often.


You'll get to work with:
Office 365
Active Directory
Routers, VPN's, Wifi, LAN/WAN
VOIP Phone systems
VMware and Hyper-V
SQL server 2014
Firewalls

AWS

EPOS
RFID access solutions
More.


You will join a small but growing IT Service Desk with lots of opportunity for growth and development of your career.

We'll pay you around £25,000 - £28,000 p.a. plus 23 days holiday, as well as bank holidays of course and we'll invest in your future.

Ithika Recruitment, partnering world-class talent with world-class companies.
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