Head Bartender - London, United Kingdom - 11 Cadogan Gardens

11 Cadogan Gardens

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Ref:
ILH4639

Branch:11 Cadogan Gardens

Location:11 Cadogan Gardens, Chelsea

Salary/Benefits:
Competitive Salary and Service Charge plus paid overtime

Contract type:
Permanent

Hours:
Full Time

Shift pattern:
Working five days out of seven days

Hours per week:40

Posted date:10/08/2023

Closing date:18/08/2023

Aim of the role

To take ownership and assist in the operation of the Restaurant and Bar areas

Responsibilities:

Responsible for the running of the bar and lounge in the absence of the Deputy Bar Manager and Bar Manager.
To ensure guests are welcomed as soon as possible and orders taken. Showing integrity and being intuitive to the guests needs.
To be confident of all Food and Drink knowledge available for sale in your department, enabling you to answer any guest queries quickly.
To carry out "opening up" misenplace duties including:
Collecting ice
Setting up the bar
Bottling up shelves
Collecting requisitions, Napkins available and folded correctly.
To carry out cleaning of bar area and equipment on a regular basis,
To take pride and ensure all Lounges, the Host and Reception areas are kept neat and tidy at all times.
To take orders for spirits, wine, beer, soft drinks etc, taking every opportunity to maximise sales in a discreet and professional manner.
To prepare and serve beverages, wine, etc for service in accordance with the SOP Manual.
To assist with the preparation of tables in the Lounges for Afternoon Teas as per daily bookings.
To be constantly aware of guests needs and be able to respond to them accordingly.
To clear bar tables after the consumption of beverage items and to maintain the bar area in a presentable state on an ongoing basis. Taking pride in their appearance.
To take ownership and accurately charge guests for items purchased and to give any correct change at all times.
To frequently check on guest satisfaction and to communicate complimentary/adverse comments to the Bar Manager using your integrity.
To welcome and seat guests in the absence of the Supervisor/Manager.
To take ownership and showing teamwork in "closing down" the bar at the agreed time including emptying skips, dispersing of rubbish, mopping the floor and locking up securely.
To be confident and have a full knowledge of the Weights and Measures Act and Licensing Laws and to strictly adhere to the provisions set.
To ensure all liquor items are correctly stored and secured and reordered where necessary.
To answer the Bar telephone quickly and to deal with guest/staff enquiries in a professional and respectful manner and in line with departmental standards.
To be familiar with the EPOS system.
To use guests' names at all times.
To ensure that you attend all trainings, briefings and meetings.
All staff should be confident in understanding and executing the company's policies and procedures with respect to privacy, confidentiality and data protection.
To be fully aware of the Hotel's fire safety procedures and Health Safety regulations.

11 Cadogan Gardens is a truly iconic 19th century boutique hotel in the heart of fashionable Chelsea. Behind its traditional Victorian facade lies a wealth of tradition, heritage and intrigue. This unique London hotel prides itself on giving guests a quintessentially British experience that exceeds every expectation.