IT Service Owner - Cambridge, United Kingdom - University of Cambridge

University of Cambridge
University of Cambridge
Verified Company
Cambridge, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Do you have great IT and organisational skills? Interested in a role which is contributing to changing lives for the better? Looking for your next challenge?


We are recruiting an IT service owner who can manage user groups and small projects to enhance our offering to our clients and colleagues.

You will need to be patient and organised as well as personable and approachable to succeed in this role.

About NIHR BioResource:
Our mission is to facilitate human health research and its transformation into medical practice.


NIHR BioResource is a unique and powerful resource for studying disease mechanisms and for investigating the links between genes, the environment, health and disease, enabling scientific discoveries as well as facilitating translational medicine for the benefit of patients.


About the job:


The IT Service Owner will act as the owner of key services relied on to manage volunteer and clinical data in a secure manner.

The role will require an organised individual to manage user groups, gather requirements and a backlog of work which may require the management of small projects.

The role will also need to build good understanding of the systems to the level they can provide support and guidance to end users as well as provide training for groups of users and externals when required.


About you:

Ideally you will have:

  • Experience of owning or managing an IT service/enterprise scale system.
  • Experience of supporting users in a customer focused IT environment
  • Good analysis skills with ability to understand issues and document them clearly.
  • Ability to understand the use of an IT system to an advanced user level and the drive to learn and keep knowledge of that system up to date.
  • Excellent written and verbal communication skills.

What we offer:


The University offers a wide range of benefits including flexible working, family friendly policies, an attractive pension scheme and 36 days' annual holiday (inclusive of public holidays).

We encourage career development by providing extensive training & development opportunities.

This appointment is full-time, 36.5 hours per week; part-time will be considered. Work-life balance is important, and we are open to discussion on flexible working, including hybrid working.

The post is available on a fixed-term basis until 30 November 2024 in the first instance. NIHR BioResource is funded by the National Institute for Health & Care Research (NIHR) on a 5-year funding cycle. It has been announced recently that NIHR BioResource will receive new funding for the next 5 year period.

Fixed-term: The funds for this post are available until 30 November 2024 in the first instance.

Closing Date: 18th January 2023

Interview Date:
To be confirmed

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
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