Administrative Assistant - London, United Kingdom - DAC Beachcroft

DAC Beachcroft
DAC Beachcroft
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
Job Introduction

DACBeachcroft has an exciting opportunity for an experienced and knowledgeable administrator to join our
Employment, Pensions and Immigrations (EPI) team as an
Administrative Assistant on a full-time, permanent basis in our centrally located London office.


Reporting into the Secretarial Team Leader (STL) the main purpose of this role is to provide administrative and file management support across the team.

Work will come either directly from the lawyer or through the work allocated by the Secretary Team Leader or Secretaries.

The role is accountable for establishing and maintaining an ongoing service-based relationship with the team they support recognising and translating the needs and expectations into a responsive service.

Main Responsibilities

_ Client Relationship Management_

  • Taking instruction to undertake admin tasks relating to client relationship management
  • Responsible for ensuring current knowledge of client specific protocols and processes, and building these into current practices

_Administrative_

  • File opening and closing matters are set up on the relevant document/case management system. Undertake file closing/archiving procedures ensuring compliant at all times
  • Make room, hotel and travel bookings as requested, organising hand deliveries and courier requests, and other adhoc requests
  • Printing/copying/scanning of documents flowing to Office Services for support with high volume jobs, as appropriate
  • Sending large electronic documents via ShareFile
  • Submitting documents for signature by clients via DocuSign
  • Collating disclosure documents
  • Assisting with new client set up and ensuring all relevant documents have been obtained
  • Produce MI reports

_Communication_

  • Liaising with fellow team members on workloads and ensure deadlines are consistently met
  • Answering internal calls for other members of the team
  • Liaising with and taking direction from your Secretary Team Leader, secretaries and lawyers

_Financial_

  • Assisting with billing as required
  • Assisting with expenses as required

_Processing_

  • Responsible for managing priorities and workloads to ensure deadlines are met. Liaising with STL where challenges arise
  • Ensuring compliance with firm wide/department policies and procedures

_Customer Service_

  • Attending team meetings
  • Liaising with lawyers and Secretary Team Leader to take instruction and liaise on work requirements
  • Consistently and appropriately update service users on progress where appropriate
  • Relevant officebased administration experience
  • An aptitude for administration management and processes, with experience of working with document management/case management systems
  • Intermediate knowledge of Microsoft Office
  • An effective communicator with the ability to liaise with internal and external clients in a professional manner; striving to provide exceptional service at all times
  • Good organisational skills and ability to manage own time effectively within a fastpaced environment
  • Conscientious, taking personal responsibility for own work and accountability for its delivery and quality
  • Positive cando attitude with the ability to adapt to change
  • Excellent attention to detail
  • Customer/client service focused
  • Proactive, professional and flexible approach to work
  • Keen to develop over a period of time with a willingness and ability to learn
  • Excellent team player, sharing in team goals to provide excellent quality and efficiency of service, with a willingness to take on new responsibilities and challenges
About The Company
We are a leading international legal business with over 2,900 colleagues and a diverse range of capabilities.

We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Milan, Rome, Singapore, Argentina Chile, Colombia, Mexico and Miami.

We also have associations/alliances with firms in Malaysia, Brazil, Peru, Central America, the USA, Australia and Germany.

We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, ranging from household names to government departments and NHS bodies.

We act for all of the UK's top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK's top-12 housebuilders.

We have an impressive legal pedigree, with 142 Chambers UK 2021 practice area and individual lawyer rankings.

In Legal 500 UK 2021, the firm received a top tier ranking for 37 of its practice areas, and 58 DACB lawyers were singled out in the 'Leading Individual' rankings.

Our successes have been recognised by the legal industry and the markets in which we operate. These accolades include two top prizes in the 'Excellence in Business Development' and 'Excellence in
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