Service Advisor - Croydon, United Kingdom - MBA Project

MBA Project

Verified Company

Croydon, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Jemca are currently offering a fantastic opportunity as a
Service Advisor to join our business based at
Toyota Croydon.

As a
Service Advisor you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer.

You will also be responsible for keeping customers informed and making sure work is completed on time.

What you'll do

Meeting and greeting customers (walk in/appointment) and arranging vehicle maintenance
Go over repair options & costs with customers making sure they understand what is required and why
Meeting or exceeding targets based on sales and customer satisfaction
Upselling additional work or service plans
Delivering excellent service at all times making their experience enjoyable and memorable

Your skills

Be an experienced Service Advisor independent or main dealer (essential)
Automotive experience using Kerridge & CDK (preferred)
Have excellent customer service ability and the desire to sell
Thrive under pressure
Work well in fast paced busy environments

What we offer

Excellent basic salary of up to £30,000 and uncapped bonus scheme
Employee focused business
Ability to progress through internal promotion
Excellent benefits package, including pension, healthcare, and car leasing schemes
Manufacturer based training

About our business

Jemca Car Group is one of the UKs largest Toyota and Lexus dealerships, employing over 500 employees across sites in Greater London and Thames Valley.

Owned by Toyota Tsusho Corporation, a global brand made up of over 428 companies with particular expertise in the automotive sector, we are specialists in our field and are committed to ensuring our customers receive the best experience and service when they visit one of our retail centres.

We believe actions speak louder than words and we set ourselves apart by recruiting fantastic people with a passion for our industry and a desire for success.

We pride ourselves in providing our employees with the tools they need to deliver excellence whether that is through our investment in state of the art facilities and equipment or through our commitment to their personal and professional growth through our market leading development programmes.

Job Types:
Full-time, Permanent

Salary:
£30,000.00-£44,500.00 per year

Supplemental pay types: