IT Technician - Lancashire, United Kingdom - Osborne Appointments

Osborne Appointments
Osborne Appointments
Verified Company
Lancashire, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

We are currently recruiting for
IT Technician on behalf of our Client on Martland Park, Challenge Way, Wigan, WN5 0LD.

The position of IT technician is available with immediate start.

  • Monday till Friday only 8am to 4.30pm (with 1h lunch break),
  • Salary £ £22.000 per annum.


Our client is well known for investing in their people and want to develop the service team, so if you are looking for a career and not just a job then this is the perfect opportunity for you.


Requirements:


  • Experience_ 3 to 5 years experience with IT Background preferable.


  • Skills/Knowledge_

  • Microsoft Products, Good communication skills, Experience with an ERP system preferable, Knowledge of IT processes and procedures.


  • Personal Qualities_

  • Positive attitude/outlook, Flexible approach, Excellent verbal and written communication skills, Willing to Learn.


  • Other Relevant Factors_

  • Ability to work flexibly to meet the needs of the team. The ability to work under own initiative and as part of a team to ensure a high level of quality service.

Prime Functions:


  • To monitor, fix and/or replacing of IT equipment and supporting users onsite with any IT related queries at our Wigan site,
  • To assist other IT staff with various functions, projects and to provide ongoing support to users and management when required,
  • To Assist with daily, weekly, and Monthly reporting and other audit related tasks.

Key Functions:


  • To review daily all equipment to ensure they are fully functional,
  • Assist in the setup, coordinating and maintenance of IT equipment,
  • To Perform first line IT support such as unlocking of accounts, resetting of passwords, general user IT queries /and problems where possible for all Wigan users,
  • Supervise all IT related visitors while on site and ensure security is adhere too,
  • Escalate issues if unable to resolve to Senior I.T technician or I.T Manager or IT Support company,
  • Part of the overall support Team in support other user / sites remotely,
  • To Assist with daily, weekly, and Monthly reporting and other audit related tasks,
  • To Assist with earmarked projects,
  • Training of new members of staff when required and assist them in using the use of approved software.
  • To Assist colleagues in use of software and printers to enable them to complete tasks in a more efficient manner,
  • To Assist with queries on the document server (INVU server),
  • To adhere in all respects to the company I.T. policies.

Support functions:


  • To Assist in the maintenance of all logs in relation to company hardware, peripheral and software are maintained,
  • To Asset with maintaining documentation and reporting as required for various Audits,
  • To Assist in the disposal of all redundant IT hardware through proper channels including updating the asset register in line with IT policies,
  • To Assist with the monitoring of systems,
  • Assisting of adding, removing or maintenance of users' access and privileges for various systems such as the AS400, mail, windows, INVU and other IT systems where required.
For more information call on 0*7*5*1*3*7*0*4*5*2*7
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