Store Supervisor - Ashford, United Kingdom - DeX Ltd
2 weeks ago
Description
As our potential Store Supervisor, here's what you would've done last week:Led your team
- You were a strategic and inspirational leader. You led by example, fostering a positive and inclusive culture in your location
- You analysed the store's performance, targets, trends, KPIs with your management team
- You held development catch ups with your team, motivating them to exceed store targets and develop themselves within our brand
- You identified some team training needs on product knowledge and services and you looked to implement training activities to combat these needs
- You planned and led the agenda for daily briefings and listened to feedback from your team
- You delivered feedback and coached your sales assistants, along with giving recognition and praise
- You created an exceptional customer experience for every client, through all communication channels
- You spent quality time on the sales floor observing and giving feedback to your team about customer experience, you made sure you were visible and could inspire.
- You communicated with other departments across the business from Operations to Commercial
- You gave advice on Designer Exchange policies and procedures from your team within your store.
- You took responsibility for the security and management of store stock holding you made sure your team were trained on the security guidelines, to protect the business
- You reviewed the visual appearance of the store to the Designer Exchange guidelines
- You escalated maintenance concerns, as well as health and safety concerns to your Operations Manager and HR and the Maintenance departments
- Have a passion and understanding for the importance of sustainability
- leading teams in excess of 7-10 in a retail environment.
- their ability to use a till system, Gmail, Google drive & Google sites
- their ability to lead, motivate, train and develop a team through management.
- ambition to drive initiatives and change to achieve company targets.
- paying attention to detail and accuracy
- strong numerical and verbal reasoning skills.
- an ability to take constructive criticism and learn from it.
- their passion for the products that we buy, sell and exchange.
- their ability to work with all levels of management to achieve success.
Ability to commute/relocate:
- Ashford, TN24 0SD: reliably commute or plan to relocate before starting work (required)
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