Visits Centre Assistant - Lichfield, United Kingdom - Prison Advice and Care Trust

Prison Advice and Care Trust

Verified Company

Lichfield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a Family Support Worker (also known as a Visits Centre Assistant) stationed at HMP/YOI Swinfen Hall, your primary responsibility entails assisting families during their visits to loved ones at the visitor centre.

The visitor centre offers various services, including play and children's services, along with catering.

Your role within the PACT Family team involves being stationed primarily at the prison's visitor centre and visits hall. Here, you will provide support, guidance, and advice to families visiting inmates. Additionally, you'll facilitate prison visits and family days, as well as provide assistance with the play service.

Qualifications for this position include prior experience and comprehension of working with families in challenging environments, preferably involving offenders and their families.

Strong organizational abilities are crucial, as is the capacity to handle a demanding workload effectively.

You should also be capable of contributing to the planning and development of Pact's family initiatives and possess knowledge of safeguarding and child protection practices.

Excellent interpersonal communication skills are essential, as is the ability to foster partnerships with various agencies.

What Pact Offer:

Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more.

You will have the opportunity to attend internal training events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

Other information:

We will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over).