Facilities Administrator - Bishop Auckland, United Kingdom - The Auckland Project
Description
Role
Facilities Administrator
Reporting to
Technical Administrator
Contract
Fixed Term (Maternity Cover) 12 Month Contract hours per week
Salary
£22,000.00 per annum
The role purpose:
The role purpose:
The Auckland Project has an exciting role for a Facilities Administrator that will help support the Technical Administrator.
The post holder will ensure that the department has exceptional administrative support, enabling the delivery of excellent customer service, value for money and adherence to compliance standards.
The facilities team are responsible for all properties within the Auckland Project these include unique and historical venues such as Auckland Castle, Spanish Gallery, Mining Art Gallery and the Auckland Tower among many others.
Whilst this is predominantly an administration role each day will be different and bring new challenges and opportunities to learn.
Context:
The Auckland Project is a continuously changing and evolving workplace, you would be working within a fast paced environment where priorities are changing and no two days are the same We work as one team, supporting each other, moving in the same direction towards a shared vision and purpose.
This will be a generalist role giving you vast experience and exposure to the many different roles associated with a running an attraction.
Given the sensitivity of the information you will be handling, you will need to remain professional and confidential at all times.
Key Responsibilities:
The post-holder is responsible for the following key deliverables and accountabilities:
- Assisting with the management of compliance systems and paperwork
- maintain compliance testing and maintenance databases and filing systems. Liaising with key colleagues, commission routine cyclical inspections
- Supporting the administration team, including apprentices and volunteers
- Liaising with tenants ensuring they receive excellent customer service including regular communications, coordinating maintenance and compliance testing
- Generate regular reports against agreed KPI's
- Maintain electronic and paper filing systems
- Liaising with and maintaining positive stakeholder relationships
- Setting up new suppliers and procuring goods and services ensuring value for money and undertaking necessary due diligence
- Raising purchase orders
- Organising and scheduling meetings
- Minute taking
- Help with facilities team tasks when required
- Maintaining service help desk for the estate
- Assist colleagues whenever necessary
- General clerical tasks
Person Specification:
Essential
Desirable
Qualifications
Minimum of 3 GCSEs at grade C or above (or equivalent) including Maths, English and IT
NVQ Level 3 Business Admin
NVQ Level 4 Business Admin
Experience
Minimum 3 years admin experience
Experience of working as part of a team
Experience of maintaining systems and databases
Experience of raising purchase orders
Previous experience in a property or facilities administration role
Interest in the Arts and Heritage sector
Reporting against KPI's
Contractor management experience including due diligence checks
Understanding of property based compliance standards
Asbestos Management - updating asbestos register
Basic construction knowledge
Volunteer and apprentice management.
Skills
Excellent communication skills
Good organisation skills
Ability to follow procedures / instruction accurately
Excellent customer relations skills
Excellent attention to detail
IT skills - Microsoft packages, especially Excel and Outlook, experience of using property management systems
Ability to read and understand floorplans and specifications
Personal Attributes
The ability to build and maintain strong relationships internally and externally
Be professional and hard working with an enthusiastic approach to learning
Maintain confidentiality and demonstrate professional integrity at all times
Be a positive team player
Highly motivated and flexible
Health & Safety
You must be committed to good health and safety and access practice, ensuring familiarity and compliance with TAP policies, procedures and guidelines and the health and safety of visitors, staff, volunteers and contractors at all times.
The Auckland Project
The Auckland Project works hard to create a positive change for those living, working and visiting Bishop Auckland.
We have created a visitor destination in Bishop Auckland, incorporating Auckland Castle (once home to the Prince Bishops of Durham), a Spanish Art Gallery, Faith Museum, Walled Garden, Deer Park, Mining Art Gallery, Auckland Tower visitor centre and Weardale Railway.
Our visitor destination and community development programme broadly fits into four areas:To help
individuals by creating a sense of aspiration as well as providing opportunities for skills d
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