IT Service Desk Technician - London, United Kingdom - ITECCO

ITECCO
ITECCO
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Role:
IT Service Desk Technician

Location:
Hammersmith, West London

Salary:
up to £32,000 DOE
We have partnered with an international organisation, who are the leading name within their space. They are looking for an IT Service Desk Technician to join them permanently. This role provides the ultimate opportunity to grow from the helpdesk into thededicated Network, Infrastructure or Cyber security teams.


A typical day-to-day will involve providing proactive 1st line support for incidents and service requests in addition to investigating and implementing ways of reducing calls to the service desk.


Benefits include:


  • 25 days holiday plus bank holidays
  • Pension contribution
  • Internal progression ethos
  • Christmas and summer parties (as well as team socials)
  • Training and development (internal and external)

Experience needed:


  • Basic networking knowledge
  • Mobile devices (Android/iOS) / MDM
  • Windows 7/10
  • Mac OS
  • Azure Active Directory including GP
  • Microsoft Office Suite


  • Office 36

  • VOIP telephony systems
  • Worked within an ITIL environment / certified
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