senior appointment coordinator - Birmingham - beBeeBooking

    beBeeBooking
    beBeeBooking Birmingham

    2 days ago

    Job title: Band 3 Senior Booking Clerk

    Description

    Job Description

    We are seeking a highly organized and communicative Booking Clerk to join our team. The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong attention to detail.

    The primary responsibility of this role is to provide exceptional customer service to patients and families by ensuring prompt and accurate appointment bookings. This involves working closely with the Central Booking Service (CBS) team to ensure that patient appointments are booked in line with CBS processes.

    In addition, the successful candidate will be responsible for managing clinic lists, tracking clinical activity data on the RIO system, and communicating effectively with healthcare professionals.

    • Manage clinic lists including preparation of records for all patients booked within the CBS
    • Track clinical activity data onto the RIO system accurately

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