Remote Subsidence Claims Handler - Stoke-on-Trent, United Kingdom - Davies Group

Davies Group
Davies Group
Verified Company
Stoke-on-Trent, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Remote Subsidence Claims Handler - Stoke / Preston / Halifax / Southampton

Davies Group are looking to recruit an experienced Subsidence Claims Handler to join our Property Claims team.

As a Subsidence Claims Handler, you will undertake proactive claims handling and progression of Subsidence Claims instructed by our clients on behalf of Policyholders.

Your experience of Property Claims Handling should include subsidence and managing technical building claims.


Duties & Responsibilities:

Pro-actively manage Subsidence claims through to completion

Regularly update Clients, Policyholders and their agents

Assist the field team in completing, reports, tasks and answering calls where necessary

Ensure referral of work to the field team throughout the day, ensuring correct priorities are communicated and completed and that targets are met on a daily basis

Managing identified and reported problems within set timescales to ensure adherence to group processes

Actively promote the principle of Treating Customers Fairly

Respond to requests and tasks set by the Team Leader or Head of Subsidence and Surveying


Skills & Experience:


High level of Subsidence Property Claims experience:
A professional and adaptable communication style - both written and verbal;
Efficient administrative skills, with Customer Service experience;
Strong numeracy, literacy, and IT skills;
A proactive attitude, and an enthusiastic approach

Willingness to travel as the role requires visiting various offices for ongoing training and meetings.


What we offer:

Pension - contribution matched up to 5%

Life Assurance (2 x basic salary)

Discounts at 100's of retailers

Eye Test Vouchers

Access to Employee Assistance Programme

Access to training and professional qualifications

So, are you a Davies person?

We're looking for individuals who share our passion, and want to play a part in shaping our future. Being a Davies person means being part of our exciting journey.
More jobs from Davies Group
See all jobs of Davies Group