Receptionist - Milton Keynes, United Kingdom - Personal Group

Personal Group
Personal Group
Verified Company
Milton Keynes, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Job Title:
Receptionist/Claims Administrator


Location:
Milton Keynes


Salary:
£20,000


Contract Type:
Permanent, full time

Are you passionate about making a difference and want to join a commercial organisation and create a brighter future for the UK workforce?

A new opportunity has arisen for a
Receptionist/Claims Administrator to join our growing
Customer Relations department.


As part of a team of four Receptionists/Claims Customer Champions the overall objective of this role is to manage the front of house for Personal Group.

Meeting and greeting guests both in person and when they call. Be the first person our customers and visitors speak with, ensuring a professional and welcoming first impression. You will also support all aspect of claim, policy administration and gift card administration including hospital attendance checks.


What are we looking for someone who has:

  • experience in a customer facing administrative or front of house role
- experience using a switchboard is essential with experience of IPFX being an advantage
- administration experience in a Financial Service role would be an advantage
- basic Microsoft Word and Excel, including the use of mail merge would be an advantage


Here's what you'll be doing:

- working alongside other Receptionists/Claims Customer Champions to manage and coordinate front of house, ensuring that the reception area is tidy and portrays a professional and welcoming first impression
- meet and greet guests as they arrive at reception ensuring they feel welcome and that the relevant people are informed of their arrival promptly in line with our security policies
- answer all incoming calls to the switchboard in a professional and welcoming manner, transferring to the appropriate person when applicable
- sorting and distributing incoming post around the business & collecting and franking outgoing post
- ensure compliance with employment legislation, "Treating Customers Fairly" (TCF) and other relevant legislative requirements


Benefits

  • 25 days annual leave with option to purchase additional holiday days
  • Private medical insurance
  • Employer contributory pension
  • Free travel insurance for you and your family
  • Life assurance 4 x salary
  • Practical Health Plan
  • Salary sacrifice options include big technology purchase discounts, retail discounts platform, car lease schemes, share ownership plan and more

Why Personal Group?


Founded in 1984, Personal Group has grown to become an innovative and leading provider of employee reward and benefits, specialising in providing purpose-built employee engagement solutions.


Since its formation, Personal Group has followed its vision to help organisations build and maintain a healthy, happy and productive workforce.

Our environment and culture provide a healthy and flexible place to work, where colleagues are treated fairly and rewarded for their hard work and results.


AIM-listed since 2000, our strategy is focused on widening our footprint across a broader range of industries, predominantly by driving insurance sales through new and existing channels, transforming reward and benefits, and accelerating our SME offer.


Demand for our services has never been greater as employers put an increased focus on improving their employee value propositions.

Employers increasingly see employee benefits and well-being services as essential for recruiting and retaining staff in a competitive talent market.


Post-pandemic, we're seeing sustained demand for our affordable insurance products, both from employers looking to make their workforce more resilient, and employees who want some financial security in case of ill health or death.


As a socially responsible business, we ensure that our offerings across the Group are fair, reasonable, and accessible to all reaches of society, and joining us will give you the chance to be part of a dynamic company that is constantly looking for ways to support our clients in engaging their employees.

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