Telesales / Counter Sales - Ware, United Kingdom - Lawsons
Description
AVS
AVS is part of the Lawsons Group, which is the UK's largest independent fencing, timber and builders' merchants and now boasts 37 branches, 700 employees and £200 million turnover, founded in 1921 and operates across London and the South East of England.
The Role
To grow branch sales and margins, by proactively chasing sales opportunities, finding new business and developing relationships with new and existing customers.
Working Hours - Monday - Friday and 1 in 2 Saturdays = 44.5 hours per week.
Branch Postcode - SG11 2PU
Key Accountabilities
- Help to exceed branch Sales, Margins, and Gross profit
- Comply with company audit requirements
- Carry out and comply with the company end of day cashing up procedure
- Respond positively and effectively to customer's needs
- Agree the best possible margin when negotiating with customers in line with branch budget and KPl's
- Cultivate and maintain exceptional standards of customer service and ensuring Lawsons Best Practice, Standards and Company Policies are met
- Deal with customer complaints effectively, pleasantly and in a timely manner
- Assist in the company stock counts
- Ensure that stock levels are maintained and merchandised
- Build rapport, be polite and courteous to customers
- Be vigilant to prevent loss of product by theft etc.
- Be vigilant and to report any Health & Safety issues to the Line Manager immediately
We would love to meet someone with
- A positive & friendly attitude
Experience working in Sales a builders merchants (essential):
- The desire to develop a knowledge of the company, its products and the elements required to be successfully employed in the business
- Professionalism promoting and adhering to the company's cultures & values
- Good interpersonal skills, confident and able to approach customers
- Excellent communicating, influencing and negotiating skills. Both oral and written
- The ability to prioritise responsibilities under pressure and be selfmotivated
What is in it for you
- Salary £28,000 £30,000 depending on experience
- 23 Days Holiday + Bank Holidays
- Pension Scheme
- Death In Service Scheme
- Employee Assisted Programme
Location:
On site / Standon, Ware SG11, UK
Job type:
Permanent / Full-Time
Sector and subsector:
Sales | General
Annual Salary Range:
from £ 28,000.00 to £ 30,000.00
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