Cam General Practice Assistant - Carnforth, United Kingdom - Morecambe Bay Primary Care Collaborative

Morecambe Bay Primary Care Collaborative

Verified Company

Carnforth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Arranging appointments, referrals, tests and follow up appointments of patients, in line with internal appointment allocation process Preparing patients prior to going seeing the GP, taking a brief history and basic readings in readiness for the patient's appointment with the GP Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc; Explaining treatment procedures to patients in line with NHS guidance Helping the GP liaise with outside agencies e.g., getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s); Sorting clinical post and prioritising for the GP.

Signposting some post to other members of staff such as Clinical Pharmacist etc Extracting information from clinical letters that needs coding, adding this to patient notes, supporting with QOF reviews Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.

They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.