Aftersales Advisor - Boston, United Kingdom - Read Motor Group

Read Motor Group
Read Motor Group
Verified Company
Boston, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Read Motor Group are an established and trusted family-run dealership group across the Lincolnshire, Norfolk and Nottinghamshire.


Having claimed 4 National Awards in the last three years for overall dealer performance, aftersales performance and customer service, we are now looking for an Aftersales Advisor to join our Hyundai operation in Boston.


Responsibilities and Duties

  • Checking customers in/out.
  • Upselling any VHC work reported and Service Plans
  • Calling parts customers and booking in any customers.
  • Ensuring customers are kept up to date.
  • Explain and educate customers on the followup process to encourage response levels.
  • Confident use of parts looking up and pricing.
  • Good understanding of the parts department as a whole to assist aftersales department
  • Preparation of next days jobs ensuring all parts in stock and prepicked/recalls checked/service plan quotes etc.
  • Invoicing/ sales /warranty.
  • Ensuring all card and cash payments are taken correctly and cash handling procedure followed.
  • Checking all courtesy vehicles are on site are clean, fuelled and easily accessible ready for the next day.
  • General housekeeping
  • Liaising with the workshop for progress and technical advice
  • Creating and loading bookings onto electronic diary efficiently and monitoring this function
  • Filing of Paperwork

Qualifications and Skills

Job Types:
Full-time, Permanent


Salary:
£21,000.00-£23,000.00 per year


Benefits:


  • Company pension
  • Onsite parking

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Boston: reliably commute or plan to relocate before starting work (required)

Experience:

- sales: 1 year (preferred)


Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person
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