Team Leader - Ilkley, United Kingdom - Home Instead Senior Care

Home Instead Senior Care

Verified Company

Ilkley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description:

Our office was established in
2014 and our mission is to
brighten the lives of older people by giving them a sense of
purpose, wellbeing & worth.

This role will play a
vital part in ensuring that our clients receive the
best-in-class quality care and support the
growth of our business.

Job Description:

Job Purpose

As a Team Leader you will be responsible for the management of a team of motivated, engaged competent and confident Care Professionals to ensure we deliver high quality care for our clients.

We'd really like to hear from you if

You are looking to use your
transferable skills to help with our mission to positively change the face of ageing for our elderly clients.

Are a
natural relationship builder and confident working with all types of people.

You thrive in a
fast-paced environment and are excited by change.

You can use your initiative and have a strong
ability to influence others.

You want to work for an expanding organisation with
progressive career opportunities for someone with the right mindset.

You share our values.

The Role

Work closely with the Care Manager to coordinate the development of a highquality care service for our clients.
Provide line management to the Care Professionals, building and maintaining a positive team ethos.
Carry out Care Professional appraisals, onetoone supervision, return to work meetings, support visits, competency assessments and exit interviews.
Carry out weekly welfare checks with Care Professionals to monitor staff welfare, morale, and wellbeing.
Ensure all Care Professional files are compliant with franchise and CQC requirements and that any excellent performance is documented and logged
Identifying training needs/follow ups and work with Learning and Development team to ensure completion.
Effectively manage all Care Professional Personal Development Plans in line with the Career Pathway.
Organise and run regular team meetings across your territory and any Care Professional events that you feel appropriate.
Take part in any disciplinary, interviews and meetings following company policy and in conjunction with.
Participate in oncall duties as required.
Conduct client and Care Professional introductions.
Ensure compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.

Qualifications:

Useful skills and experience

Excellent interpersonal skills with the ability to build rapport quickly.
Ability to nurture Care Professionals to enable them to reach their full potential.
Excellent verbal and written communication skills.
A good knowledge of Health & Social Care.
Be responsive, agile and remain calm whilst dealing with multiple priorities.
Experience in managing people successfully.
Be organised and flexible to meet the needs of the business.
Must have full driving licence and means of transport to visit Care Professionals when required.
Good working knowledge of IT Systems with the ability to learn and adopt new technologies where appropriate.
Team player who is selfmotivated, results driven and resilient.

Additional Information:

Do you thrive on supporting others to be the best they can be? If this role sounds like the next challenge you want to get your teeth into and you have the qualities we are looking for and share our values, we would love to hear from you.