Transfer Agency Officer - London, United Kingdom - Alter Domus

Alter Domus
Alter Domus
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are Alter Domus.

Our name means "The Other House" and we're a world leading provider of integrated solutions for the alternative investment industry.

We believe in being different. Here, you progress on merit, not who you know. You speak openly, whoever you're speaking to. And it's your freedom to decide which cutting-edge kind of finance professional you want to be.

Join more than 4,000 fund administration, accounting, tax, loan administration and legal experts worldwide and take pride in being alternative.

Alter Domus clients include the world's leading asset managers, lenders and asset owners.

We're specialists who use the most innovative technologies to create unparalleled solutions for the private equity, real assets and debt capital markets sectors.

This is where standout talent advances what's possible in fund administration, corporate services, depositary services, transfer pricing, domiciliation, management company services, loan administration, agency services, trade settlement and CLO manager services.


JOB DESCRIPTION

  • Transaction processing capturing, recording and processing of trades (subscriptions, redemptions, transfers) on a timely basis; follow up with investors on missing information; maintenance of dealing log and updating team and client on status of trades.
  • Maintenance of investor register ensuring all investor information (static and transactional) and fund activity is correctly recorded on Alter Domus systems.
  • Maintenance of investor accounts on CorPro investor portal.


  • Reporting

  • Production of notices (capital account / valuation statements, distribution notices, trade confirmations / contract notes etc.) and distribution to investors (via CorPro) in line fund timings / client SLAs.
  • Investor KYC (where relevant)
  • Liaison with central investor onboarding team and Compliance department as necessary regarding the collection of investor KYC information (initial and ongoing).
  • Liaison with fund accounting team to monitor receipt of subscription monies, payment of redemptions; support on audit queries, investor payments etc.
  • Monitor and report on various client queries and make recommendations where applicable to Team Leader on procedure changes to enhance efficiency and customer experience.
  • Complete and distribute internal reporting on team KPIs (key performance indicators).

Your Profile

  • You will be educated to the equivalent A-Level or University Degree;
  • Knowledge or previous experience in transfer agency or fund administration will be considered as an asset (but not essential);
  • Ambitious with a high level of energy and commitment;
  • Ability to work under pressure and meet a range of deadlines;
  • Excellent communication skills;
  • You possess team spirit, a willingness and capacity to build strong client relationships and take initiative to act without waiting for direction when appropriate; and
  • High level of IT literacy with strong Excel and Word skills.
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