Current jobs related to Patient Liaison - Colchester - Optegra Eye Health Care

  • Safeguarding Adult Practitioner

    3 weeks ago

    Only for registered members Colchester £38,682 - £46,580 (GBP)

    We are currently recruiting to our Safeguarding Families team and are looking for an enthusiastic, highly motivated and innovative individual to join our dynamic and forward thinking team as Safeguarding Adults Practitioner. · The post holder will be a highly visible experienced ...

  • Specialist Dietitian

    1 month ago

    Only for registered members Colchester

    We are recruiting for an experienced dietitian to cover maternity leave. The successful candidate will become part of a large team of dietitians and dietetic assistants with an apprentice due to start in the New Year. · This role offers the opportunity to develop and influence se ...

  • Senior Nurse/Senior Physiotherapist

    1 month ago

    Only for registered members Colchester

    We are seeking a Senior Nurse/Senior Physiotherapist to join our team in Colchester. The role involves assessing patients with chronic respiratory disease in their own homes and community clinics, providing specialist advice to primary care teams, and conducting home oxygen asses ...

  • Clinical Pharmacist

    5 days ago

    Only for registered members Colchester

    Ambrose Avenue Group Practice is looking to welcome a qualified and experienced clinical pharmacist into our busy practice, · Clinically assessing and treating patients · Providing specialist expertise in the use of medicines · ...

  • Staff Nurse

    3 days ago

    Only for registered members Colchester

    An exciting opportunity has now arisen and we are in the position to recruit a Band 5 Staff Nurse to be part of dynamic, multi-disciplinary team working at our Henneage Ward in Colchester. · We offer a service which is provided by a team that shares the workload fairly, acknowled ...

  • Band 7 Memory Assessment Team Lead

    2 weeks ago

    Only for registered members Colchester

    We have an exciting opportunity for a Memory Assessment Team Lead to work within the North East Essex Dementia Service. The successful candidate will be responsible for the delivery of high-quality care services for patients with dementia and frailty. · ...

  • Band 7 Memory Assessment Team Lead

    2 weeks ago

    Only for registered members Colchester

    We do not support the use of AI and other tools to assist in writing your application. · An exciting opportunity has arisen within the North East Essex Dementia Service... · ...

  • Ward Manager

    1 month ago

    Only for registered members Colchester

    An exciting opportunity has arisen and we are in the position to recruit a Ward Manager to work on Ardleigh Ward, our female acute ward at The Lakes Mental Health Unit. The successful applicant will be responsible for the daily management of the ward. · ...

  • Specialist Eating Disorders Dietitian

    1 month ago

    Only for registered members Colchester CO RB

    This is an exciting opportunity for a motivated Specialist Dietitian who has an interest in working in a Community Adult Eating Disorder Service. · ...

  • Specialist Dietitian

    1 month ago

    Only for registered members Colchester

    We are recruiting for an experienced dietitian to cover maternity leave. The successful candidate will become part of a large team of dietitians and dietetic assistants with an apprentice due to start in the New Year. · ...

  • Senior Nurse/Senior Physiotherapist

    1 month ago

    Only for registered members Colchester

    Are you a band 6 Physiotherapist/Nurse or band 5 looking for the next step in your career? Do you have community or respiratory experience? · ...

  • Specialist Eating Disorders Dietitian

    1 month ago

    Only for registered members Colchester, England

    +This is an exciting opportunity for a motivated Specialist Dietitian who has an interest in working in a Community Adult Eating Disorder Service. · +To lead the EPUT Eating Disorders Nutrition and Dietetics provision for the north team of the Community Adult Eating Disorder Serv ...

  • Specialist Eating Disorders Dietitian

    1 month ago

    Only for registered members Colchester

    This is an exciting opportunity for a motivated Specialist Dietitian who has an interest in working in a Community Adult Eating Disorder Service. · ...

  • Staff Nurse

    2 days ago

    Only for registered members Colchester, England

    An exciting opportunity has now arisen and we are in the position to recruit a Band 5 Staff Nurse. · ...

  • Territory Business Manager

    1 month ago

    Only for registered members Colchester, England

    The Territory Business Manager AWC will grow territory sales for advanced wound care through consultation with clinical and appropriate commercial customers in the community and hospital. Training and education to support product use. · Pull through of formularies and pathways. ...

  • Band 7 Memory Assessment Team Lead

    2 weeks ago

    Only for registered members Colchester, England

    An exciting opportunity has arisen within the North East Essex Dementia Service, · We are looking for a Memory Assessment Team Lead to join our team in Colchester. · The successful candidate will be responsible for delivering high-quality services to patients with dementia and fr ...

  • Staff Nurse

    2 days ago

    Only for registered members Colchester

    An exciting opportunity has now arisen and we are in the position to recruit a Band 5 Staff Nurse to be part of dynamic, multi-disciplinary team working at Henneage Ward in Colchester. · ...

  • Safeguarding Adult Practitioner

    1 month ago

    Only for registered members Colchester CO JL

    We are currently recruiting to our Safeguarding Families team and are looking for an enthusiastic, highly motivated and innovative individual to join our dynamic and forward thinking team as Safeguarding Adults Practitioner . The post holder will be a highly visible experienced p ...

  • Specialist Dietitian

    1 month ago

    Only for registered members Colchester CO JL

    We are recruiting for an experienced dietitian to cover maternity leave. · The successful candidate will become part of a large team of dietitians and dietetic assistants with an apprentice due to start in the New Year. · This role offers the opportunity to develop and influence ...

  • Staff Nurse

    1 day ago

    Only for registered members Colchester CO JL

    An exciting opportunity has now arisen and we are in the position to recruit a Band 5 Staff Nurse... · ...

  • Band 7 Memory Assessment Team Lead

    2 weeks ago

    Only for registered members Colchester CO JY

    An exciting opportunity has arisen within the North East Essex Dementia Service. · We are seeking a Memory Assessment Team Lead to work alongside the Care home liaison team. The successful candidate will be responsible for delivering a high-level service for patients experiencing ...

    • Patient Liaison - Colchester - Optegra Eye Health Care

    Optegra Eye Health Care
    Optegra Eye Health Care Colchester

    2 months ago

    Part time
    Description

    Optegra has an exciting new opportunity for an experienced Patient Liaison to join our amazing and supportive team in our prestige private Colchester Eye Hospital.

    This is a great opportunity to join a growing and developing business and benefit from our fantastic fully funded training programs.

    This is a part-time position of 25 hours a week.

    Company Overview


    Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times.

    We are committed to creating an exceptional working environment where our people thrive.

    Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.


    Here are some of our amazing benefits:
    Benefits

    We are rated as a 'great place to work' and here are some of our amazing benefits:

    Generous salary which is reviewed annually. This role pays up to £30,000 dependent on experience
    Generous matched pension contributions
    33 days annual leave inclusive of bank holidays
    Flexible working and SMART working schemes - because we believe in work life balance
    Funded training and development - because we believe in our people
    Celebrating your anniversaries - because we value loyalty and commitment
    Annual STAR awards
    Blue Light Card (amazing discounts online and on the high street)
    Free laser eye treatment for you and 20% discount for friends and family
    Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing
    Enhanced maternity and paternity leave
    Cycle to work scheme and season ticket loan

    The Role


    The Patient Liaison serves as the primary point of contact for patients, ensuring that every patient receives Service Excellence and that all eligible patients convert to surgery.

    This role involves managing patient though the entire patient journey, ensuring effective communication at all times. The ideal candidate will be compassionate, organised, able to effectively communicate with patients, able to work under pressure and deliver on weekly sales KPIs and targets


    Key Responsibilities:
    Perform welcome calls for patients 48 hours prior to their initial appointments.

    Inform them of the process of the day, what to expect, inform them of removal of contact lenses prior to appointment and answer any questions they may have.

    Welcome patients on the day of their initial consultation and ensure a seamless experience throughout their appointment by consistently following the procedure for meeting and greeting all patients
    Learning and participating in the Service Excellence approach to customer and patient service and using these principles to provide exemplary standards of patient care
    Build a rapport with your patients, acting as their primary point of contact for any questions or concerns.
    Schedule, reschedule, and confirm patient appointments.
    Participate in weekly PL meetings to discuss challenges, share ideas, and review conversion strategies.
    Provide information to patients regarding their appointments, procedures, and other queries.
    Ensure consultant has all patient information needed to consent patients on clinic days

    Requirements

    Previous experience working as a patient liaison in the healthcare industry is desirable
    Sales experience and working on KPIs and targets is mandatory
    Strong working knowledge of all Microsoft Office (Outlook, Work, Excell, PP)
    Proficiency with computer programs and technology, including electronic medical records systems

    Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with patients, families, and healthcare professionals Excellent interpersonal skills.

    Problemsolving and conflict-resolution skills, with the ability to handle complex and emotionally charged situations
    Strong organisational and time management skills, with the ability to manage multiple tasks and prioritise effectively
    Ability to work well under pressure and in a fastpaced environment

    If this sounds like you, please get in touch with us by applying for the role.


    You'll see and feel the Optegra difference when you walk through the door - and you'll have every opportunity to really make a difference.

    Take a look at our history and vision by clicking the following link:


    Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are.

    We're welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.

    Closing date:
    Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications.
Jobs
>
Patient liaison
>
Patient liaison in Colchester