New Product Introduction - Slough, United Kingdom - SKILLFRAME

SKILLFRAME

Verified Company

Slough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer / NPI Manager (Full Time)

Reporting to Managing Director
Normal Working hours 37hrs / Week, Mon - Thu 8hrs, Fri - 5hrs

Renumeration Range £45k+ depending on experience
This is a dynamic customer and supplier facing role that is vital to our client's success.
This role aims to bridge the gap between external sales and customer account management. You will

be responsible for:

Dealing with enquiries from potential customers
Leading initial discussion/visits
Providing detailed quotations
Managing the introduction of that customer and their work into the factory and into our

established account management teams

Day to day line mangement of the Account Managers
The responsibility for building relationsip with some of our customers
Overseeing SBR/QBRs for some of our customers
Commercial know how quotes and margin monitoring
Business Systems expert knowledge of business systems, great attention to detail and a good

understanding of purchasing and stock control.

Other daily duties within the area

To sumarize, our marketing and external sales activities will give rise to new customers and new work.
With direction from our UK Business Development Director you will help assess, quote and win this
work. By managing your team you will resource new opportunities as appropriate and help to provide
the detailed data needed. Alongside new opportuntities you will help your team to manage all our
customer accounts. You will more than likely run some accounts yourself, but this needs to be balanced
to allow time for the other duties listed above.
As the most senior person within the Account Manager team you will need to be the most expert and
proficient. You will be required to answer questions on our system, customers and priorities.
As you will be the first internal contact for more of our new work, your "sales" skill will need to match
your technical and efficiency skills.
Consequently you need to have excellent communication skills, both verbal and written. You will also
need excellent computer skills covering Excel, Word, Powerpoint and the ability to learn new systems.

This is an ideal opportunity for either an experienced electronics account manager looking to get into
sales or an experienced sales person or BDM looking to spend more time in the office.
The type of people who excel in this role are well organised, can multi task and can work both
independently and as part of a team.
As the main point of contact for potential customers it is essential that you can represent the company
in a professional manner whilst managing expectations and keeping colleagues informed of progress.
There will be limited travel to customers, therfore you will need to have a clean driving license.
You should possess Electronics experience (distribution or manufacturing)
Sales, business development and/or customer account management
Excellent communication skills
The ability to multi task and to create and run projects
The personality to be effective team players
Good computer skills in Word, PowerPoint and Excel plus the ability to learn new systems.
Driving licence