Technical Trainer - Corsham, United Kingdom - Serco Plc
Description
Main Operations Centre (MOC) Hawthorn - NOC Technical Trainer
Skynet Service Continuity Contract, Serco Defence
MOC Hawthorn, Corsham, Wiltshire,
On site, Permanent, full time Monday to Friday
Competitive salary plus benefits
Serco are recruiting for a key role within their Space Capability.
The NOC Technical Trainer is an essential position within the Skynet Contract for ensuring all Network Operations & Planning Team members are trained and continually assessed to maintain expected skill levels.
In addition, this position is responsible for the coordination and recording of staff training requirements/achievements, exploring external training venue options, obtaining quotations, and securing bookings.
You will be required to provide input to the training forecast for budgeting purposes and attend regular department training meetings.
What you'll need to do the role:
This is an exciting opportunity for a dynamic, customer focused, practised communications NOC Technical Trainer to play a crucial role within the Skynet team.
Accordingly, previous experience of working in a highly skilled technical team with an operational output is essential.You must be able to successfully articulate and deliver high quality training to both new and experienced NOC Operations staff.
You will be able to work independently, and as part of a team to ensure the best and safest work practices prevail.
You will always be looking at ways to improve the Service we provide whilst being mindful of the constraints and requirements of our contract obligations.
You must be comfortable working in a customer focused environment, have strong communications skills and an appreciation of the challenges with 24/7/365 operations.
What we offer
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- A safe and supportive culture
- Interesting and enjoyable work
- A company passionate about diversity and inclusion
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
Why Serco
Meaningful and Vital Work - Everyone in our Defence business has an important role to play in the smooth operation of the UK's Armed Forces.
Whether you're joining us from the military or from a civilian background, you'll take great pride in supporting the military and the care we take of our defence customers.
A World of Opportunity - With over 70 military contracts here in the UK and a wide variety of roles, Serco can offer excellent opportunities for progression, whether that's in Defence or in another part of our multi-sector business.
Great People - Within Serco you'll find diverse and inclusive people that are driven by the same can-do attitude and values of Care, Trust, Pride, and Innovation.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.
We are innovators, committed to redesigning and improving public services for the benefit of everyone.Are you interested in finding out more about a career in defence with Serco?
To discover more about the amazing careers at Serco, meet our team, what we offer and women in defence please follow this Link.
Apply
At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).
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