Night Porter - London, United Kingdom - Scape

Scape

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

OPPORTUNITY AWAITS AT SCAPE:

Location:
Scape Wembley

Hours:
Night shifts, 4 on / 4 off 8pm - 7am

As a Night Porter your main responsibilities will include:

Providing a knowledgeable and friendly welcome to all students and guests whether in person or over the phone
Ensuring that the building entrances/exits are secure out of hours to prevent unauthorised access
Understanding and following our health and safety policy, operational procedures, risk assessments and method statements
Assisting with the general upkeep of the building carrying out some general housekeeping tasks
Raising maintenance requests for students and identifying general building maintenance
Reporting incidents and accidents to your Line Manager
Responding to and logging enquiries, working with your Residence Manager where needed
Handling and logging complaints professionally and compassionately, escalating them to the Residence Manager for resolution
Handling post and parcels for our students efficiently and carefully, logging all signed for deliveries

Your key attributes:

Organised, flexible and dedicated
Dependable, enthusiastic and works well within a team
Competent with Microsoft Office and experienced with learning new systems
Flexible in working locations, happy to work across Scape sites
SIA Licence an advantage

Why work with us?:

As a Scape Night Porter you will be part of an enthusiastic team who work hard to give students the ultimate Scape experience.

If you want to provide excellent customer service and are a team player, then we're sure you'll fit right in

We have a range of employee benefits including: