Client Services Executive - Cheltenham, United Kingdom - Faith Recruitment

Tom O´Connor

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Tom O´Connor

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Description
Client Services Executive
Part Time
Cheltenham
£26,000 - £28,000


Are you an experienced PA/Administrator who has worked within the professional services environment previously? Our fantastic client is seeking a Part Time Client Services Executive to join their expanding team for 3 days a week.

The purpose of this roleis to support internal and external clients.

The Client Services Executive position involves:

  • Making sure all client related correspondence is received
  • Taking an active role in relationship management and client care Client Services Executive
  • Entering and ensure accuracy of client information on the specific systems
  • Coordinating the appropriate support for specific client projects
  • Diary management and coordination and making sure meeting arrangements are notified
  • Taking responsibility for room booking and meeting coordination including confirmation of attendees, arranging relevant technology, refreshments
  • Making sure travel bookings are completed
  • Setting up processes for Partners, fee earners and client
  • Supporting Partners, fee earners and the Business Development and Marketing teams
  • Communicating with external clients both independently and upon instructions
  • Arranging client meetings and ensure efficient responses to written and verbal client queries
  • Monitor and track all tasks and prioritise accordingly
  • Providing the relevant information in advance
  • Arranging for photocopying, scanning, printing and filing to be carried out by the team
To be considered for the Client Services Executive position will:

  • Have previously worked within Legal
  • Maintain advanced knowledge and experience of using software including all Microsoft Office packages
  • Have excellent verbal and written communications skills
  • Provide a fantastic work ethic
  • Maintain good interpersonal skills with the ability to adapt when required
  • Be able to work both independently and as part of a team
  • Maintain excellent attention to detail and deliver work with accuracy

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