Client Services Executive - Cheltenham, United Kingdom - Faith Recruitment
Description
Client Services ExecutivePart Time
Cheltenham
£26,000 - £28,000
Are you an experienced PA/Administrator who has worked within the professional services environment previously? Our fantastic client is seeking a Part Time Client Services Executive to join their expanding team for 3 days a week.
The Client Services Executive position involves:
- Making sure all client related correspondence is received
- Taking an active role in relationship management and client care Client Services Executive
- Entering and ensure accuracy of client information on the specific systems
- Coordinating the appropriate support for specific client projects
- Diary management and coordination and making sure meeting arrangements are notified
- Taking responsibility for room booking and meeting coordination including confirmation of attendees, arranging relevant technology, refreshments
- Making sure travel bookings are completed
- Setting up processes for Partners, fee earners and client
- Supporting Partners, fee earners and the Business Development and Marketing teams
- Communicating with external clients both independently and upon instructions
- Arranging client meetings and ensure efficient responses to written and verbal client queries
- Monitor and track all tasks and prioritise accordingly
- Providing the relevant information in advance
- Arranging for photocopying, scanning, printing and filing to be carried out by the team
- Have previously worked within Legal
- Maintain advanced knowledge and experience of using software including all Microsoft Office packages
- Have excellent verbal and written communications skills
- Provide a fantastic work ethic
- Maintain good interpersonal skills with the ability to adapt when required
- Be able to work both independently and as part of a team
- Maintain excellent attention to detail and deliver work with accuracy
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