People, Partnering, Policy - City of Edinburgh
2 weeks ago

Job summary
This job focusses on three key areas: delivering a first contact/front-line 'service desk' for people management enquiries which cannot/have not been addressed through self-service products triaging and distributing enquiries to the relevant sections/individuals within the wider People Department actively promoting the use of self-service products for managers/individuals to self-serve to address most day-to-day enquiries relating to people (volunteer + employee) life cycle matters or ad hoc issues providing general administrative support to the People Partnering Policy & Advice team.- Actively promote the use of self-service products
- Deliver a first contact/front-line 'service desk'
Job description
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