Case Handler - Warrington, United Kingdom - Connexus Health & Rehabilitation

Connexus Health & Rehabilitation
Connexus Health & Rehabilitation
Verified Company
Warrington, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Job description
Based in Warrington on Centre Park, we are looking for a Case Handler to deal with Medico Legal instructions.


As part of the operations team, you would be responsible for successfully managing new instructions from solicitors dealing with personal injury claims.

You will book appointments with our panel of experts, request medical records when required and provide regular updates to the solicitors on the progress of the case, right through to receiving the medical report.

There will be the opportunity to work from home following successfully passing 3 month probation


Duties:


  • Input new instructions
  • Arrange appointments
  • Process medical reports
  • Manage medical records and payments
  • Manage customer enquiries
  • Raise invoices for services
  • Process payments received and log these against the case

Skills Required:


  • Clear confident telephone manner
  • Strong communication & interpersonal skills
  • Selfmotivated
  • Takes a proactive approach to solving people and customer problems

Job Types:
Full-time, Part-time

Part-time hours: 37.5 per week


Salary:
From £22,000.00 per year


Benefits:


  • Onsite parking
  • Work from home

Schedule:

  • 7.5 hour shift
  • Day shift
  • No weekends

Ability to commute/relocate:

  • WA11RU: reliably commute or plan to relocate before starting work (required)

Work Location:
In person


Salary:
From £22,000.00 per year


Benefits:


  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday

Experience:

- customer service: 2 years (preferred)


Work Location:
In person
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