Service Support Coordinator - Crawley, United Kingdom - Office Angels

Office Angels
Office Angels
Verified Company
Crawley, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Service Support Coordinator / Planner

£24-£25k + bonus + overtime payments

Different shifts available on a rota basis , 945-6, 8-415.

On call allowance of £400. Bonus payments. Temp to perm


Office Angels are supporting a global leader; due to expansion they are looking for 2 more Service Coordinators to join them ASAP.


Joining the newly refurbished office and friendly team, you will be the first point of call for third party providers and companies that have bought top of the range equipment.


About your new role:

  • Dealing with customer communication, both internal and external.
  • Managing all service tasks and requests
  • Log customer calls, schedule tasks for engineers
  • Check contract statuses
  • Escalate calls to senior members of the team if required
  • Carry out service checks
  • Manage and assign tasks to engineers and communicate updates to customers.
  • Raise holiday, sickness and training for the engineering team.
  • Raise quotations as required
  • Order parts
  • Raise purchase orders
  • Book hotels and flights for engineers
About you

  • Ideally from a planning / scheduling background or customer service
  • Available immediately and ongoing
  • Happy to work in the office full time
  • Good attention to detail
  • Competent IT user, including Excel

Next Steps:

Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance.

Here are just some of the benefits you can expect when you become part of the Office Angels team:


  • Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
  • Eye care vouchers and money towards glasses should you require them for VDU purposes
  • We can search for permanent work whilst you're in assignments and offer expert interview support and advice
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave (Based on a weekly accrual)
Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Office Angels UK is an Equal Opportunities Employer.
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