Workflow Coordinator - Daventry, United Kingdom - Tesco

Tesco
Tesco
Verified Company
Daventry, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
About the role

The Workflow Coordinator, will support the delivery of the planned and reactive maintenance work orders in Booker internally and externally.

You will be responsible for

  • Manage critical P1 jobs and ensure they are seen and attended by technicians or triaged to lower priority
  • Speak to branches and AM where information is not clear on a job and we are unable to assist
  • Work with contractors to maintain their monthly PPM schedule and highlight schedule risks prior to falling behind
  • Review PPM reporting and certification to ensure always in place and available on Verisae, escalate as appropriate if not present
  • Collate compliance failures, chase for remedial works and report back to weekly for approval
  • Manage and review booker approval bucket to ensure works are dealt with on a timely basis and appropriate notes added
  • Work with contractors weekly for oldest jobs and closing out WON's in appropriate time frame
  • Review P1 estimates daily and ensure appropriate notes added if not approved
You will need

  • Experience working with Verisae
  • Process Improvement
  • Communications experience
  • Working with remote teams
  • Conflict resolution
  • Intermediate IT Skills
  • Contractor Management

Relevant Operational Skills:


  • Stakeholder management and influencing skills
  • Excellent communication skills, strong interpersonal skills
  • Ability to make quick and effective decisions
  • Attention to detail
  • Root cause analysis
  • Financial awareness
  • Resilience and Responsiveness
  • Experience working in a fastpaced environment
About us

At Tesco Maintenance, it's our people that make us one of the leading retail maintenance providers in the UK.

We operate in over 3,500 Tesco and One Stop stores, distribution centres, Tesco banks and head offices, to deliver first class maintenance and engineering solutions and support.


With our comprehensive induction and our technical competency plan, we invest in training for our field colleagues to have the right level of skills and expertise for each role to work safely and provide first-rate asset management across our estate.

We create a culture where every colleague is competent, motivated and professional, maximising the level of support we offer to Tesco stores.

From multi-skilled, to technically-savvy technicians, we've got it covered.

Our Operations and Maintenance Managers span the entirety of the UK; technically-minded individuals who support our field engineers to get the job done.

Our Engineering team work to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security to sustainability.

What's in it for you
We offer excellent benefits that help make Tesco a great place to work These include but are not limited to:

  • Annual bonus scheme.
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus 8 Bank holidays).
  • Retirement savings plan
  • Life Assurance 5 x contractual pay.
  • Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home.
  • Opportunities to get on take advantage of our ongoing learning opportunities and awardwinning training, to help you achieve the job and career you want.
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