Billing Assistant - Belfast, United Kingdom - VANRATH

VANRATH

Verified Company

Belfast, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

VANRATH are assisting a multinational law firm with the recruitment of a
Online Billing Analyst.

This is a fantastic opportunity for an individual to develop and progress within a global organisation that places immense value on their staff.

Hybrid working role - Mixture of home working and working in
Belfast City Centre office.

This is a
Permanent Full-Time Position
(Monday - Friday).

Salary
Fully Negotiable + Fantastic Benefits Package (Market Leading) + Development and Progression Opportunities.

Responsibilities:

The e-Billing Inventory Support Analyst will provide support to the In-Market and Center-based Q2C teams in ensuring that e-Billing rejections and activities are being identified and addressed on a timely basis.

Monitor centralized mailboxes, eBilling status reports, and other sources to identify, troubleshoot, and route invoice rejections for resolution (if required)
Record invoice rejections in ServiceNow to route invoice rejections to the responsible party
Update matter maintenance to the client's ebilling vendor systems as required.
Escalate deviations from standard processes and unresolved eBilling rejections to management to ensure resolution on a timely basis
Prepare status reports and reconcile between different data sources where required
Evaluate complex situations using experience and multiple sources of information to arrive at the best possible resolution or recommendation
Work independently to complete assigned tasks and responsibilities to meet agreed objectives and SLAs
Communicate effectively with different audiences (including peers and Center management, inmarket business partners, and others) in a way that is sensitive to the audience
Perform other duties as may be assigned

Ideal Person: