Customer Accounts Administrator - Middleton M AX

Job summary

We have a great opportunity for a Customer Accounts Administrator to join the Credit Control Team at the Greengate Brewery. This role is all about building relationships with our customers and effectively managing and reducing debt.

Responsibilities

• Monitor held orders and take action accordingly
• Collection of trade/rental debts
• Aged debtor detailed reporting
• Administration of accurate records of all customer communication
• Update and maintain customer records
• Build and maintain customer relationships
• Effectively manage any queries and complaints
• Sales ledger tasks, including cash allocation and invoice/credit note posting

Qualifications

• Excellent communication and interpersonal skills
• Excellent customer service skills
• Ability to work based on individual initiative and as part of an established team
• Ability to work within a fast paced environment
• Credit Control experience would be an advantage, but full training will be given
• Experience of sales ledger procedures/processes
• Excellent computer skills
• Professional and well organised approach to work
• Strong attention to detail and accuracy

Job description