IT Support Officer - Newport, United Kingdom - Newport LIVE

Newport LIVE

Verified Company

Newport, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Newport Live is an award-winning not for profit distribution charity who operate 6 venues of national and regional significance including Newport International Sports Village, Newport Centre, the Active Living Centre, Riverfront Theatre together with community-based sport and arts development services.

Our company vision is "Inspiring people to be happier and healthier".

We have an exciting and unique opportunity for an exceptional person to become our IT Support Officer. This role is key to managing, developing, and providing Newport Live's IT services to colleagues and customers.

Operational Responsibilities:
To provide employee account management of employee accounts in systems such as Active directory and Customer Relationship Management systems.

To build and deploy desktop and laptop computers, tablets, phones, barcode scanners, card readers, payment devices, printers, photocopiers, and other hardware as required.

To participate in the support and maintenance of IT Assets, hardware, software, and systems.

To support the procurement of IT software, hardware, and services, and assist in implementation as per the requirements of Newport Live.

To ensure that IT and telephony hardware asset management documentation is kept up to date and accurate.

To participate in the writing, editing, and revising of IT documentation and guides to enable a self-help and IT support platform across our SharePoint and Employee Management System for all Newport Live colleagues.

To support the IT Department and wider Newport Live workforce as directed by the Head of IT and Digital.

Salary:
£18,769.00-£21,330.00 per year

Benefits: