Consultant Experience Partner - Leeds, United Kingdom - FDM Group

FDM Group
FDM Group
Verified Company
Leeds, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About The Role:

***- FDM is passionate about creating opportunities for talented individuals and delivering a positive employee experience. This role offers the chance to work in the Consultant Experience team, where there is a focus on understanding and supporting ongoing Consultant journeys, as well as designing and building exciting new ways to support their career development. Our aim is to help Consultants align work and development opportunities to their career ambitions and further embed inclusivity into the FDM community, whilst also meeting key business objectives. This role will include elements of employee engagement, coaching, reward, people analytics and will be integral to the delivery of a transformational programme of work.
Duties and

Responsibilities:


  • Developing and maintaining strong working relationships with key stakeholders
  • Partnering with stakeholders to support consultants within a particular area of the business
  • Responsibility for conducting coaching conversations with consultants and helping to embed a coaching culture amongst consultants
  • Implementing consultant salary packages
  • Liaising and collaborating with account managers and client managers of consultants to create a positive experience for consultants and clients
  • Providing training and briefings to consultants and the wider business, as well as contributing to employee events
  • Contributing to Consultant Experience project deliveries
  • Maintaining data integrity and generating reports and analysis on key team activities and research to the wider business
  • Making informed recommendations and decisions by outlining people and commercial implications
  • Collaborating with all functions within the business to facilitate a seamless employee experience

About You:

***- Willingness to make it happen and always striving for success

  • Committed to high attention to detail and accuracy
  • Goes above and beyond and has a positive work ethic
  • Passion for employee engagement and customer experience
  • Solution finder with solid technical skills
  • Minimum of 2 years' relevant experience

Desirable but not essential:


  • Part/fully CIPD qualified
  • An appreciation of the IT and business services sector

About Us:

***FDM Group is a global professional services provider with a focus on IT, working with over 200 clients across multiple business sectors. FDM's business model is both unique and robust, bringing people and technology together by providing training and career opportunities for people to work with our prestigious clients. With centres across the UK, Europe, North America and Asia Pacific, FDM is one the fastest growing companies in Europe and is listed in the FTSE 250.

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