Client Account Lead - London, United Kingdom - Carbon Responsible
Description
Role responsibilities
- Manages client deliverables, deadlines, inperson meetings and calls
- Builds strong client and internal working relationships to optimise client service
- Prioritises a variety of projects and stakeholders efficiently
- Ensures feedback from clients is captured and implemented
- Maintains annual client retention rates of 90%+
- Supports the recruitment of a growing account management team
Skills and Competencies
- 34 years of client account experience ideally within a large corporate or consultancy
- Strong interpersonal skills confident and assertive in client interactions
- Operational strategy can see the forest from the trees
- Excellent presentation skills concise and deliberate in delivery and adaptive to audience
- Strong organisational skills and an ability to work with multiple stakeholders in rapidly evolving environments
- Confidently work with changing client demands and regulatory procedures
- Collaborative, proactive and adaptive in approach to work
- Personal and/or professional interest in corporate sustainability desirable
What we offer
- Starting salary of £40,000 per year, with regular performance and salary reviews.
- Hybrid working with a minimum of 34 days in Barclays Rise London office (Shoreditch) and 12 days remotely
- Private health insurance
- Employee bonus scheme based on achievement of company budget targets
- Specialist training in carbon accounting and related products
Salary:
From £40,000.00 per year
Benefits:
- Work from home
Schedule:
- Monday to Friday
Education:
- A-Level or equivalent (preferred)
Experience:
- Account management: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Ability to Commute:
- london (required)
Work Location:
Hybrid remote in london
