Technology Project Executive - London, United Kingdom - Walt Disney World Resort

Walt Disney World Resort

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overall Purpose of the Role
To support with systems evolution to deliver Disney Parks platform enhancements to reservations and booking systems through API integration.

Work with Technology Project Lead to support development and execution of transformative technology projects, working closely with global stakeholders.

Areas of Responsibility

Provide support to Technology Project Lead, and key stakeholders in creating technical specifications, liaising with internal team members and external technology partners, from discovery/development through to solution delivery
Build relationships with core technology partners to support key business projects
Provide project support on key business tasks, ensuring that project deliverables and responsibilities are completed within agreed cost and timescales
Demonstrate technical experience and understanding, plus ability to analyse and problem solve to propose technical solutions to support business and project needs
Support systems evolution, working with internal and external system providers to:
Analyse stakeholder needs
Transform business objectives into structured technical requirements
Triage and manage bug fixes
Define/oversee user acceptance testing
Support endtoend project lifecycle

Training and Professional Development

Operate with integrity, champion change and be a good ambassador for DDI and the wider Walt Disney Company (TWDC)
Operate as part of an effective and inclusive team by demonstrating an awareness of others; welcoming and valuing unique perspectives and ideas; offering support, sharing knowledge and best practices in order to contribute to overall departmental commitments
Take ownership of your professional development through regular career conversations with your line manager and utilising available resources such as D Learn, instructorled courses and on the job learning
Proactively suggest ways to improve departmental performance and processes, leveraging technological tools where applicable
Build links with other TWDC functions to develop broader knowledge of the business
Promote and maintain an inclusive workplace, championing diversity and inclusion and make use of available resources to extend knowledge and best practice

Areas of Accountability

Accountable to Technology Project Lead and Technical Account Manager
Accountable for identifying and escalating issues as appropriate
Accountable for delivering against assigned project goals
Accountable for cultivating and maintaining productive relationships and collaborating effectively with internal and external stakeholders
Accountable for contributing to the success of the team

Experience and Professional Qualifications Required

Business analysis and technology systems support background, essential, within travel industry, preferable
Proven experience in business analyst or equivalent role, with a focus on requirements gathering and shaping systems solutions, desirable
Experience with issuetracking tools such as JIRA
Experience working within a large, matrix organisation
Demonstrable experience of writing clear, comprehensive documentation/specifications
Proven experience of building effective relationships with both internal and external stakeholders, both domestically and internationally

Skills Required:

Solution driven approach to problem solving with the ability to use initiative
Strong organisation skills with attention to detail
Able to work as part of an effective team as well as independently
Ability to build presentations to a high standard in accordance with brand guidelines, and deliver ideas in a clear and compelling manner
Ability to build and maintain effective relationships with stakeholders at all levels
Ability to multitask
Strong written and spoken English for business use, essential, with the ability to effectively present both virtually and face to face, beneficial
Computer literate (Word, Excel, Outlook and PowerPoint); adept in use of video conferencing tools such as Zoom, essential
Aptitude to learn new systems
Analytical
Exceptional planning and organisation skills with the ability to prioritise effectively
Knowledge of the Disney brand and products and services the Company offers, with the ability to work within brand guidelines

Additional Information