Medical Receptionist - Burford, United Kingdom - Burford Surgery

Burford Surgery
Burford Surgery
Verified Company
Burford, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
Burford Surgery is seeking an experienced part time receptionist to join our friendly team. Previous experience within a GP practice is desireable. Applicants must be able to demonstrate excellent I.T. skills, have strong communication skills along with the ability to pay attention to detail.

They must also be able to adapt easily to changes within the NHS and cope with the high level of demand of working on a busy reception desk.

Job Desription


Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.


Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.


  • To have a thorough knowledge of all practice procedures
  • To work in accordance of written protocols
  • Pulling/filing notes for surgeries and updating as necessary
  • Filing post in medical records
  • Receiving patients, consulting with members of practice team
  • Be able to cover all reception position as necessary
  • Process appointment requests for today/future appointments from patients by telephone and in person.
  • Deal with visits
  • Registrations of new patients computer data entry and medical records
  • Process patients' changes of address computer data and medical records (have knowledge of practice area)Telephone
  • Have working knowledge of telephone system, during and after hours
  • Cover for telephonist when necessary
  • Clear rooms after surgeries.
Ensure building security - have thorough knowledge of doors/windows/alarm

  • Any other tasks allocated by managers

Job Types:
Part-time, Contract, Permanent


Benefits:


  • Company pension

Schedule:

  • Monday to Friday

COVID-19 considerations:
All patients are asked to wear a mask. All patient desks have screens.


Experience:

Medical Receptionist: 1 year (preferred)
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