Billing Administrator - Belfast, United Kingdom - fibrus
Description
JOB TITLE:
Billing Administrator
LOCATION:
Belfast (Dargan Crescent, BT3)
TERMS:
UK right to work required (no sponsorship available), hybrid working
WHAT WILL YOU BE DOING? (not limited to)
- Manage a customer ledger and agreed resolution to accounts issues
- With limited supervision, work independently to complete assigned tasks and responsibilities to meet agreed objectives
- Consider the impact of recommendations when making decisions or resolving problems
- Processing financial transactions accurately including direct debit set up and processing
- Resolve nonpayment issues
- Conduct follow ups
WHAT WILL YOU BRING?
- Experience working within a billing and collections or finance team or the desire to work in a financial environment
- Excellent customer service and negotiation skills, experienced in dealing with customer account queries
- Strong numeracy skills and an eye for detail
- Ability to adapt to new IT systems and changes to processes
- Strong organisational skills with the ability to manage changing priorities within tight deadlines while ensuring quality output and delivery of results is not compromised
WHAT WE VALUE
Based on input from all colleagues across our business, our 4 cornerstone values are:
- 'Make a Difference'
- Would you like to help make that difference? _As we continue to grow, you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure of Northern Ireland and Great Britain
- '_
Work Together'_- _At Fibrus, we put our people first We are proud to be a company who encourage colleagues to do and be their very best. Our culture is focused on trust, collaboration, growth, and flexibility.
AND JUST SOME OF WHAT WE CAN OFFER YOU
- 25 days annual leave plus statutory/bank holidays
- Private healthcare, life assurance, annual personal health "MOT" & a company pension plan
- Shared parental leave, paternity leave and enhanced maternity leave
- Annual bonus scheme & career path opportunities
- Paid support for the loss of a child
- Support for colleagues going through the menopause
- Complimentary access to LinkedIn Learning
- Free financial advice and support through Kith and Kin
- Flexible working from day one of employment including hybrid working
- Industry leading work events and colleague days
Benefits:
- Company pension
- Onsite parking
- Referral programme
- Work from home
Supplemental pay types:
- Bonus scheme
Work Location:
In person
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