Nhs Contracts Coordinator - Swindon, United Kingdom - OutsideClinic

OutsideClinic
OutsideClinic
Verified Company
Swindon, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
NHS Contracts Co-Ordinator


Reporting to:
NHS Contracts Manager


Salary:
£19,500 per annum


Hours:
Monday to Friday 9am - 5:30pm


Job Summary


Optimism Health Group is a healthcare investment business, focussing specifically on the rapidly growing market for the provision of healthcare products and clinical services to older people.

Through a series of acquisitions, we have created the UK's leading provider of optical and hearing care at home, OutsideClinic Group.


Last year we delivered over 220,000 domiciliary clinics for older people in their own homes, as well as in care homes and sheltered housing.

This life-changing service operates right across the UK, supporting the NHS to provide vital eye and hearing care to people who may struggle to get to the high street unaided.

We have identified both the need and opportunity to scale the service over the next few years.

To do this we are building on our strengths, expanding our capabilities, and continually seeking to improve what we do and how we do it to better serve our customers.


A stimulating and varied role supporting the Audiology Department and the Head of Hearing, maintaining NHS Adult Hearing Service contracts, and ensuring adherence to contractual obligations.


Principle Accountabilities

  • Daily check and authorise all circa 100 NHS tariff allocations on the Tariff Management program for invoicing and investigate complicated appointments and query data.
  • Retrieve Missing Data each morning, ensuring all NHS appointments have a corresponding Datafile; liaise with field staff where necessary.
  • Compile, analyse and report monthly NHS activity data; manipulate raw data into predetermined templates and investigate unusual or unreconciled activity. These will be compiled in Excel,.CSV, Word, or input directly into online platforms such as the Data Landing Portal (DLP) or NHS Digitals Strategic Data Collection Service (SDCS).
  • Compile, analyse and report monthly and quarterly quality data. Arrange and calculate management quality material and KPI data and investigate unusual activity or anomalies. Ensure accurate and honest reporting, liaising with IT, NHS Contracts Manager and Head of Hearing.
  • Action the continuous flow of NHS GP referrals, ensuring all downloads, document control and patient data processing are conducted in a timely and secure manner.
  • Administrate the Contract Database, ensuring all dates, activity and records are up to date and meaningful.
  • Create and sustain strong relationships with Commissioners, Contract Managers, and all other stakeholders, preserving trusted communication and reliance on accuracy and speed of response with data and information.
  • Absorb, understand, and recall NHS contractual obligations and idiosyncrasies.
  • Support with NHS Care Homes administration and point of contact for stakeholders.
  • Administrative support to colleagues where required at times of high workflow.
  • Take part in contract review meetings, discuss, and explain relevant contractual information and analytical data, assist NHS Contracts Manager with taking and distributing minutes and completing all relevant action points within given timescales.
  • Monthly reporting on NHS Digital SCDS platform with patient wait times, reporting monthly statistics to NHS England. Complete macro enabled templates with data gleaned from management reporting system, reporting high exceptions to NHS Contracts Manager and Head of Hearing.
  • Assist NHS Contracts Manager and Head of Hearing with any adhoc duties as required.

Skills, Knowledge & Experience

  • Advanced Excel/spreadsheet knowledge
  • Strong knowledge of word packages
  • Analytical skills
  • Strong communication, grammatical and literacy skills
  • A professional, approachable nature
  • Proactive approach to problem solving
  • Selfstarter
  • Dynamic
  • Process driven

What we offer
Competitive salary

Private Medical Insurance

Life Assurance x 4

Access to health & wellbeing initiatives

Contributory pension scheme matched up to 5% on successful completion of the probationary period

20 days holiday entitlement (plus bank holidays)

Discounted eyewear and hearing products after qualifying period
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