Contract Administrator - Barnwood, United Kingdom - John Deere

John Deere

Verified Company

Barnwood, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract Administrator

Department:
Credit & Operations Team, John Deere Financial, Barnwood, Gloucester

Monday - Friday (35 hours per week, between 8.00am - 6.00pm), Hybrid flexible working available (from start date)

John Deere is the world's leading manufacturer of agricultural and turf equipment, also producing products and solutions to serve the construction and forestry industries.

John Deere's core values of integrity, innovation, quality and commitment are foundational to the way we work and have defined our way of treating others.

Throughout our company's years of change, these values have remained constant to our success.

John Deere Financial is one of the largest providers of financial services to agricultural customers, offering retail finance programs in more than 50 countries.

We provide equipment financing to help facilitate the sale of John Deere equipment. With more than 2.300 employees worldwide, we help our customers and their businesses to succeed.

Our mission at John Deere Financial is to enable our customers to invest into the latest John Deere technology, allowing them to run a more efficient and sustainable business.

We achieve this as a diverse and highly engaged team that works with a high degree of autonomy in an international environment.

John Deere Financial (UK/Ireland) reports to John Deere Bank S.A.'s European headquarters in Luxembourg. This year we are celebrating a milestone of 25 years for our UK operations.

We are currently looking for a Contract Administrator to join our growing team.

The core purpose of the role is to provide a professional contact point and a high-quality service to internal and external business contacts in managing new business, customer service and collections processes.

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What You'll Do:

Manage finance agreements throughout their lifecycle including processing changes and settlements
Make maintenance payments to dealers on live lease agreements.
Working together with business introducers to resolve outstanding processing issues.
Support John Deere systems (point of sale and processing) for customer service support and technical guidance to internal/external contacts.
Work independently to achieve and sustain productivity levels.
Work with the Contract Administrator team and other departments on customer service and process improvement projects
Proactively participate in other duties as required.

What Skills You Need:

13 years of experience working in financial services/customer service is preferred.
Excellent communications skills (face to face, over the phone and in writing)
Proactive team player, positive attitude and good interpersonal skills
Selfmotivated: effective time management, meets deadlines and targets
Strong numeracy skills, attention to detail required to audit and process contracts
Aptitude to learn to work with electronic credit systems is essential.
Ability to create trust and establish strong relationships
Make sound decisions using own judgement within guidelines
Adaptability

What Makes You Stand Out:

Degree level qualified in Business/ManagementorAccounting/Finance.
Ability to learn quickly
Structured, conscientious, and flexible way of working
Creative problem solving
Understanding of John Deere products and the agricultural sector is an advantage, but not essential

What You'll Get**:

John Deere Financial offers an attractive remuneration package with the opportunity for career development within a global company.

Our total rewards include: