Medical Secretary - Glasgow, United Kingdom - NHS Scotland

NHS Scotland

Verified Company

Glasgow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To provide a comprehensive secretarial and administrative service to a Consultant(s) and their team(s).

To act as a focal point for the provision of help and advice to staff members, patients and professionals in relation to service enquiries and co-ordinate the patient's pathway.

The role is extremely specialised and diverse in providing medical secretarial support for the provision of inpatient and outpatient clinical care to patients.

The post holder is required to use a great deal of initiative and resource whilst exercising a high degree of confidentiality, diplomacy and tact.

A sound understanding of Board/Departmental policies and procedures is necessary together with excellent communication skills to ensure that the required information is passed on accurately and timeously.

Your duties will include:

Complete personal assistant tasks relevant to supporting the departmental Consultant(s), including word processing, filing, audio-typing, photocopying and the composition of letters, medical reports and preparation of straightforward responses and request to ensure efficiency in patient care.

Manage Consultant(s)/Team(s) diary to ensure effective time management.

Sort, distribute and prioritise incoming mail, using judgement and experience to decide which documents are to be passed to the Consultant and which may be passed directly to others for action and information.

Deal with telephone and face to face enquiries from all staff groups, patients, relatives, carers, providing information, directing and prioritising queries as appropriate, to ensure efficiency and effectiveness of service delivery.

You should have an HNC/SVQIII in Secretarial Studies/Business Administration or equivalent experience. Proficient in use of software systems including Microsoft Office Packages. The shift pattern for this post is Monday - Friday